BARRETT ANDREWS
Sand Springs,OK
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
2
2
years of professional experience
Work History
Greenskeeper
Tulsa County
05.2023 - 08.2023
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Used metering tools to get information such as moisture content and soil content on greens to assist with decision making.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized lawn striping methods for healthy grass growing and appearance.
Service Desk Associate
White Glove Auto
12.2021 - 08.2022
- Engaged in user support interactions via telephone, chat and email platforms.
- Managed and altered customer database.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Answered user product attribute and usage questions to promote satisfactory service experience.
Education
Bachelor of Science - Information Science And Technology
University of Oklahoma
Norman, OK05.2025
Skills
- Technical Support and Assistance
- Professional Relationships
- Accurate Recordkeeping
- Clerical Support
- POS Transactions
- Service Dispatching
Timeline
Greenskeeper
Tulsa County
05.2023 - 08.2023
Service Desk Associate
White Glove Auto
12.2021 - 08.2022
Bachelor of Science - Information Science And Technology
University of Oklahoma
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