Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barrett Aronson

Durango,CO

Summary

Provided customer service for local whitewater retail store, 4Corners Riversports. Was responsible for enhancing customer satisfaction and team collaboration within the shop and the rental booth. Skilled in active listening and proficient in sales/data entry, also contributed to improving customer experiences with rental gear and recreational fun at Lake Nighthorse. Capable of managing high-stress/volume situations and assisted with training of rental booth staff.

Overview

5
5
years of professional experience

Work History

Customer Service

4Corners Riverports
06.2019 - 08.2024
  • Provided excellent customer service while working in retail shop and at rental location.
  • Enhanced customer satisfaction by addressing questions about rental gear and providing accurate information.
  • Exhibited high energy and professionalism when dealing with customers as well as staff.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to questions, requests, and assisting with product selection.
  • Responded to customer requests for products and services.
  • Monitored cash drawer, familiar with Square and POS system.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer service issues.
  • Trained new personnel about rental operations, policies and services.
  • Trusted to drive company vehicle.
  • Responsible for opening and closing duties at Lake Nighthorse rental location.
  • Able to repair and maintain rental equipment.

Education

High School Diploma -

GOAL High School
Durango, CO
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service

4Corners Riverports
06.2019 - 08.2024

High School Diploma -

GOAL High School
Barrett Aronson