Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Merchandiser
Kendal Floral LLC
Riverton, UT
06.2024 - Current
Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks, and bins with new or transferred merchandise.
Compared merchandise invoices to items actually received.
Created attractive displays that showcased products in a visually appealing manner.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Analyzed customer feedback to recommend product adjustments and improvements.
Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
Used company provided mobile technology to perform basic job functions.
Retail Sales Associate
Hennes & Mauritz
Murray, UT
04.2023 - 06.2024
Recommended, selected and located merchandise based on customer desires.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Used product knowledge to suggest items to match client needs.
Greeted customers to determine wants or needs.
Handled returns and exchanges according to company policies.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Completed transactions in an efficient manner while providing excellent customer service.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Trained and educated new employees on company policies and routines.
Volunteer Service Missionary
Church Of Jesus Christ Of Latter Day Saints
Ribeirao Preto, Sao Paulo, Brazil
08.2021 - 12.2022
Met individuals to deliver scriptures, spread word of Christ and lead prayers.
Attended missionary trips to various areas to help natives learn about religion and complete charity work.
Trained new missionaries on missionary protocols and procedures.
Performed visits to members' homes for spiritual support and guidance.
Planned and organized workday activities.
Managed social media accounts used to promote mission activities.
Organized and led church events, such as youth retreats and family activities.
Coordinated and organized special holiday and spiritual events to boost community interest.
Completed day-to-day duties accurately and efficiently.
Worked effectively in team environments to make the workplace more productive.
Office Specialist
Davis County Health Department
Clearfield, Utah
01.2021 - 07.2021
Completed data entry tasks accurately and efficiently utilizing various software programs.
Directed clients and guests to correct departments, rooms, and staff members.
Provided customer service, addressing inquiries and resolving issues promptly.
Computed, recorded and proofread data or reports.
Delivered messages and ran errands.
Reviewed files, records and other documents to obtain information or respond to requests.
Maintained confidentiality of sensitive information and documents.
Provided exceptional customer service to all customers.
Delivered real-time, accurate oral translations and interpretations for clients.
Organized and maintained patient records in both languages.
Explained treatment procedures and physicians' instructions.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Education
Some College (No Degree) -
Salt Lake Community College
Salt Lake City, UT
12-2023
Some College (No Degree) -
Weber State University
Ogden, UT
12-2020
High School Diploma -
Viewmont High School
Bountiful, UT
05-2020
Skills
Client interaction
Organizational skills mastery
Problem-solving capacity
Professional and mature
Spanish fluency
Portuguese fluency
Affiliations
Trilingual: Fluent in English, Spanish, and Portuguese
Established connections with people from various cultural backgrounds
Dedicated to continuous learning and skill development
Timeline
Retail Sales Merchandiser
Kendal Floral LLC
06.2024 - Current
Retail Sales Associate
Hennes & Mauritz
04.2023 - 06.2024
Volunteer Service Missionary
Church Of Jesus Christ Of Latter Day Saints
08.2021 - 12.2022
Office Specialist
Davis County Health Department
01.2021 - 07.2021
Some College (No Degree) -
Salt Lake Community College
Some College (No Degree) -
Weber State University
High School Diploma -
Viewmont High School
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