BARRON BLACKFORD
Dublin
Summary
Results-driven Operations Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet complex operational plans in sort and customer fulfillment operations. Influential leader with excellent communication and collaboration abilities demonstrated over 4 years of management experience.
Overview
5
5
years of professional experience
Work History
Operations Manager, III
Amazon
09.2024 - Current
- CMH7 POC for Inbound cost, responsible for sending out WOW reports on all 4 shifts to highlight positive and negative trends.
- Oversee Regional Inbound processes as POC for all High Hazmat sites in TSSL node, lead a weekly call with all sites to go over Inbound metrics
- Spearhead operational planning for Inbound department, encompassing Receive, Stow, Inventory Control & Quality Analytics, and Inbound Cross Dock (IXD)
- Manage and develop a team of 150+ direct reports, including salaried leaders and hourly associates
- Lead People Pillar initiative, leveraging people metrics to inform strategic decisions, enhance employee engagement, and improve organizational performance
- Drove 12-month capacity expansion project, increasing inventory stowing space to generate $7M YoY growth (12/2024)
- Boosted safety compliance by 29% MoM through leadership mentoring and associate engagement
Area Manager, II
Amazon
03.2023 - 09.2024
- Develop and drive operational plan for inbound department to include receiving, product preparation, and storing in assigned fulfillment center
- Lead, coach, and develop a team of 50-70 associates to achieve and exceed operational goals 104% to plan YTD
- Continuously improve operational procedures through ongoing evaluation of existing practices, incorporating feedback from employees and lessons learned
- Transform underperforming teams into productive, profitable teams
- Stretch role to Operations Manager 30% of time; develop shift labor plans and communicating with senior leadership
Area Manager, I
Amazon
05.2022 - 03.2023
- Led a team of 15-20 associates
- Supported CMH7 from site launch through process implementation and streamlining of inbound operation
- Learned intricacies around hazmat specialty fulfillment to include processing, storing, and regulatory compliance of flammables, oxidizers, and aerosols
- Developed seven (7) direct reports to Tier 3 promotions within first 12 months
Part-Time Hub Supervisor
United Parcel Services, UPS
10.2020 - 05.2022
- Responsible for guiding day-to-day operations of the warehouse (small sort, inbound, outbound)
- Attended monthly trainings to stay informed with any changes to standards and practices
- Led team of ~15 employees
- Lifted building record for number of trailers unloaded within one hour while ensuring safety and quality (10)
Hub Associate
United Parcel Service, UPS
08.2020 - 10.2020
- Worked varied hours to meet seasonal and business needs
- Cross-trained in multiple departments
Education
Bachelor of Science - Exercise Science
Morehead State University
Morehead, KY05.2020
Skills
- Operations Management
- Goal Setting
- Process Improvement
- Team Development
- Performance Metrics
- Controlling Cost
Affiliations
- President | CMH7 Mental Health & Well-Being | Amazon | 2024 - Present
- Recruiting & Community Service Chair | Sigma Alpha Epsilon | Morehead State University | 2015 - 2020
Timeline
Operations Manager, III
Amazon
09.2024 - Current
Area Manager, II
Amazon
03.2023 - 09.2024
Area Manager, I
Amazon
05.2022 - 03.2023
Part-Time Hub Supervisor
United Parcel Services, UPS
10.2020 - 05.2022
Hub Associate
United Parcel Service, UPS
08.2020 - 10.2020
Bachelor of Science - Exercise Science
Morehead State University