
Detail-oriented U.S. Army veteran and technical operations professional with over 15 years of experience in diagnostics, systems troubleshooting, logistics coordination, and process compliance. Currently supporting high-volume robotics operations at Amazon. Proven ability to monitor systems, resolve issues efficiently, follow structured procedures, and maintain accurate documentation. Seeking a remote role in the travel industry where operational discipline, attention to detail, and customer-focused support enhance booking accuracy and client satisfaction.