Barry Langhorn
Summary
Experienced [Job title] bringing demonstrated success in developing and motivating strong restaurant teams to assist [Number] customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Experienced [Job title] successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. [Number] years of progressive leadership experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Food and Beverage Director
Holiday Inn Hotel Roanoke Valley View
Roanoke, VA
10.2001 - 09.2022
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
Banquet Manager
Marriott
Roanoke, VA
01.1990 - 05.2001
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Interpreted instructions to schedule and set up events to client specifications.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Supervised and mentored kitchen and serving staff.
Event Staff Member
Murphy's Of Course Catering
Roanoke, VA
10.1989 - 12.1989
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Provided general cleaning of venue spaces before, during and after events.
- Worked in [Area of expertise], accomplishing all assigned tasks with efficiency and accuracy.
Banquet Supervisor
Holiday Inn Tanglewood
Roanoke, VA
07.1985 - 10.1989
- Directed and managed banquet functions for [Number]-person event.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Interpreted instructions to schedule and set up events to client specifications.
- Supervised and mentored kitchen and serving staff.
Education
High School Diploma -
William Fleming High School
Roanoke, VA06.1984
Skills
- Money Handling
- Database Interface and Query Software
- Upscale Dining
- Employee Performance Evaluations
- Supply Ordering and Management
- Managing Deliveries
- Health Code Compliance
- Staff Scheduling
- Cooking Procedures
- Customer Experience
- Food and Beverage Service
- Staffing and Sales Reporting
- Effective Customer Service
- Delegating Assignments and Tasks
- Catering Events
- Supervising Subordinates
- Brand Loyalty
- Creative Strategies
- Inventory Accuracy
- Banquet Coordination
- Standard Operating Procedures Maintenance
- Equipment Preparation
- Customer Service Best Practices
- Credit Card Transaction Processing
- Work Assignments
- Reading Comprehension
- Teamwork and Collaboration
- POS Terminal Operations
- Calm and Pleasant Demeanor
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
I have also made Floral arrangements and Decorated for Weddings, Company events, Family Reunions
I was also certified under Wyndham Hotel to train in Customer service , Be the Brand and Train The Trainer also took the Serv Safe course and the virginia ABC Classes.
Timeline
Food and Beverage Director
Holiday Inn Hotel Roanoke Valley View
10.2001 - 09.2022
Banquet Manager
Marriott
01.1990 - 05.2001
Event Staff Member
Murphy's Of Course Catering
10.1989 - 12.1989
Banquet Supervisor
Holiday Inn Tanglewood
07.1985 - 10.1989
High School Diploma -
William Fleming High School