Proven Sales Associate with a track record of exceeding sales quotas by leveraging strong negotiation skills and a goal-oriented mindset. Specializes in fostering customer relations and resolving issues, ensuring high levels of client satisfaction and repeat business. Demonstrated ability to quickly adapt to new products and trends, enhancing sales performance.
Overview
27
27
years of professional experience
Work History
Sales Associate
Lexus and Subaru of Pembroke Pines
04.2012 - 06.2024
Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Sales Associate and Fleet Manager
Eddie Accardi Dodge Chrysler Jeep
01.1997 - 04.2012
Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Provided personalized product recommendations based on customers'' needs and preferences.
Participated in ongoing training programs to stay current on industry trends, products, and best practices.
Achieved or exceeded company-defined sales quotas.