BARRY M PALMORE SR
Hackensack,USA
Summary
Accomplished Banking Branch Manager with over 20 years of experience in fast-paced environments. Expert in fostering customer relationships and delivering tailored banking solutions that align with client goals while enhancing branch profitability.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Store Manager
TD Bank
Hawthorne, NJ
11.2021 - Current
- Led team by providing leadership and guidance, fostering a collaborative environment.
- Developed team's expertise to align with business demands; assessed skills and capabilities to enhance customer value.
- Created store-specific strategies, focusing on targeted growth initiatives.
- Use reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth.
- Partner with Specialists to grow and advise new and existing customers.
- Work with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio.
Assistant Branch Manager
Valley Bank
Fairfield, NJ
07.2019 - 11.2021
- Meet with customers to analyze financial needs and maximize business development opportunities.
- Offers bank products and services to existing and prospective customers and assists with other service needs, opens new accounts, i.e. checking, savings, certificate of deposit and IRAs.
- Build and expand customer relationships to maintain deposit base and grow the branch.
- Discuss bank loan products.
- Possess knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers.
- Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch.
Branch Manager/Community Banking Officer
First Commerce Bank
Teaneck, NJ
07.2018 - 01.2019
- Led team of 8 to deliver exceptional customer service, contributing to overall branch performance.
- Fostered environment of empowerment, respect, and trust, ensuring accountability among team members.
- Engaged in local events to promote the bank's services and initiatives.
Branch Manager/Marketing Leader
BB&T Bank
Hamilton, NJ
11.2015 - 03.2018
- Product Presentations.
- Managed the daily operations of the branch to ensure BB&T client service expectations were delivered.
- Responsible for sales management and revenue generation within the cluster.
- Provided leadership and coaching to all members of the branch sales teams to ensure maximum performance.
- Led and coached branch sales teams, enhancing performance and achieving sales targets.
- Oversaw consumer and small business loan performance focusing on growth, profitability, and quality.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Store Manager
Wal-Mart
Saddle Brook, NJ
09.2014 - 11.2015
- Managed the day-to-day operations to ensure excellent customer service, supervised employees, and enforced company regulations.
- Handled cash management, processed employee payroll, delegated daily assignments, and created employee work schedules.
- Managed disciplinary actions and served as primary enforcer of loss prevention tasks.
Branch Manager Vice President
PNC BANK
North Haledon, NJ
05.2006 - 06.2013
- Increased core deposits by 12% of annual goal, contributing to branch's financial growth.
- Managed team of 10 employees to successfully execute all sales activities, driving branch performance.
- Received Gallup Customer Service Award three times for exceptional service in retail branch.
- Recruited and trained new employees while mentoring new branch managers to ensure leadership continuity.
- Performed annual performance appraisals for all branch staff.
Branch Manager
Wachovia Bank
New Milford, NJ
05.2001 - 05.2006
- Led team of 12 employees to deliver exceptional customer service, contributing to achievement of desired results.
- Collaborated with team members, consultants, and key customers to address challenges and identify growth opportunities.
- Successfully resolved customer issues timely and professionally.
Education
Bachelor of Science Degree - Business Administration
Virginia State University
Skills
- Interpersonal communication
- P&L Management
- Staff management
- Cash flow modeling
- Compliance Management
- Product Presentations
- Regulatory Compliance
- Strong Staff Management and Leadership
- Strong Organizational Skills
- Customer Engagement
- Client management
- Sales Presentations
Certification
- Cash Flow Management
- Debt Management Solutions
- Nationwide Mortgage Licensing System and Registry
- NJ Notary Public Certification
Accomplishments
- Exceeded sales objectives, 01/2001 - 12/2018
- Increased bottom-line profitability 12%, 01/2002 - 12/2018
- Achieved top 5% percentile in monthly sales, 01/2015 - 12/2018
- Consistently achieved a 95% teller balancing average
- Recognized as Top Performer due to annual profitability
Timeline
Store Manager
TD Bank
11.2021 - Current
Assistant Branch Manager
Valley Bank
07.2019 - 11.2021
Branch Manager/Community Banking Officer
First Commerce Bank
07.2018 - 01.2019
Branch Manager/Marketing Leader
BB&T Bank
11.2015 - 03.2018
Store Manager
Wal-Mart
09.2014 - 11.2015
Branch Manager Vice President
PNC BANK
05.2006 - 06.2013
Branch Manager
Wachovia Bank
05.2001 - 05.2006
Bachelor of Science Degree - Business Administration
Virginia State University