Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Work Preference
BusinessDevelopmentManager
Barry Williams

Barry Williams

Richmond,VA

Summary

Talented Intake Specialist offering 5 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

23
23
years of professional experience
4
4

Certifications

2
2
Languages

Work History

Freelance Construction Assistant

Continental Home Improvement
09.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
  • Distributed supplies to skilled workers to maintain job site productivity.
  • Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
  • Increased client satisfaction by providing timely updates on project progress and addressing concerns promptly.
  • Contributed to the successful completion of complex projects by assisting with various aspects of construction, such as framing, drywall installation, and electrical work.
  • Operated variety of power tools and hand tools.
  • Performed demolition work on existing structures.
  • Maintained tools and equipment in good working condition.
  • Painted walls, ceilings and other surfaces.
  • Operated heavy machinery on construction sites.

Security Specialist

Steel Security Services
06.2001 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Managed a team of security personnel, ensuring consistent adherence to company policies and applicable laws while maintaining high morale.
  • Enhanced event security by planning and executing detailed protective strategies tailored to specific situations and potential risks.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Emergency Vehicle Operator

Forest Ambulance Service
01.2018 - 04.2023
  • Optimized routes using GPS technology, ensuring expeditious arrival at critical incidents without compromising safety standards.
  • Improved response times by efficiently navigating through traffic and utilizing communication systems with dispatchers.
  • Demonstrated professionalism and compassion during patient transports, providing a calming presence for those in distress.
  • Provided life-saving support by swiftly transporting patients to hospitals while maintaining constant communication with medical staff.
  • Collaborated with medical professionals during transports, providing assistance as necessary for patient care.
  • Assisted patients onto ambulance gurney and with transfer into ambulance.
  • Assisted paramedics and EMTs with basic and advanced life support services ensuring safe transport of patients to medical facilities.

Intake Coordinator

Reid Goodwin Attorneys At Law
Richmond, VA
12.2014 - 10.2017
  • Provided excellent customer service to clients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of client information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in client data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed client retainer agreements and documentations.

  • Collected, verified, recorded and processed client demographics, and insurance information.
  • Collaborated with attorneys and staff to ensure clients received appropriate services and resources.
  • Collected photo and video documentation of accident scenes, injury locations, and client injuries.
  • Traveled thru out the state to visit with clients, medical personnel, attorneys and other pertinent parties to effectively gather data for client services and resources.

Education

Computer Systems Networking & Telecommunication -

University of Phoenix
Richmond, VA
01.2016

Computer Programming -

Virginia Commonwealth University
Richmond, VA
01.2002

George Wythe High School
Richmond, VA
06.1999

Skills

  • Customer Retention
  • Equipment Operations
  • Customer Service
  • Marketing
  • Cross-cultural sensitivity
  • Team Leadership
  • Documentation and control
  • Cross-Functional Collaboration
  • Microsoft Office
  • Emergency vehicle operation
  • Emergency Response
  • Healthcare regulations

Certification

Class 1 & 2 Emergency Vehicle Operator

Basic Life Support

First Responder/Emergency Response

First Aid/CPR/AED

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Freelance Construction Assistant

Continental Home Improvement
09.2022 - Current

Emergency Vehicle Operator

Forest Ambulance Service
01.2018 - 04.2023

Intake Coordinator

Reid Goodwin Attorneys At Law
12.2014 - 10.2017

Security Specialist

Steel Security Services
06.2001 - Current

Computer Systems Networking & Telecommunication -

University of Phoenix

Computer Programming -

Virginia Commonwealth University

George Wythe High School

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceHealthcare benefitsWork from home option401k matchPaid sick leaveCareer advancementPaid time offPersonal development programsFlexible work hours

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Barry Williams