Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Barsha Rajbhandari Shrestha

Grand Prairie

Summary

Dynamic professional with a proven track record in property and casualty insurance at Barato Insurance, adept in policy analysis and customer relationship management. Excelled in enhancing client satisfaction and streamlining claims processes. Skilled in Microsoft Excel and known for exceptional integrity, I consistently exceeded sales targets by fostering strong customer loyalty.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Property and Casualty Insurance Agent

Barato Insurance
10.2020 - Current
  • Contributed to team success by sharing best practices and collaborating on strategies to achieve shared goals.
  • Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
  • Prepared detailed reports for management regarding sales performance, market trends, and competitor analysis to inform decision-making processes.

Sales Associate Manager

BM Alliance
04.2017 - 02.2019
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.

Fine Jewelary Sale Associate

Macys Department Store
11.2010 - 04.2016
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Inventory
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.

Office Administrative Assistant

Nepal Hydro
09.2005 - 05.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Associate of Arts - Business Managment

Quincy College
Quincy, MA
12-2011

BBA -

Trivhuvan University
Nepal
10-2003

Skills

  • Integrity and ethics
  • Goal-oriented mindset
  • Policy analysis
  • Continuing education
  • Customer service
  • Licensed insurance agent
  • Customer needs assessment
  • Microsoft Excel
  • Document control
  • Customer relationship management (CRM)

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Lions Club

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Spanish
Elementary

Interests

  • I participate in a variety of outdoor recreational activities
  • Volunteering
  • Cooking
  • Growing herbs, vegetables, or fruits in home gardens
  • Interior Design

Timeline

Property and Casualty Insurance Agent

Barato Insurance
10.2020 - Current

Sales Associate Manager

BM Alliance
04.2017 - 02.2019

Fine Jewelary Sale Associate

Macys Department Store
11.2010 - 04.2016

Office Administrative Assistant

Nepal Hydro
09.2005 - 05.2006

Associate of Arts - Business Managment

Quincy College

BBA -

Trivhuvan University

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Barsha Rajbhandari Shrestha