Bart Brion
Plano,TX
Summary
Dynamic Customer Service Representative with a proven track record at Circle Ten Council, excelling in active listening and critical thinking. Enhanced customer satisfaction through streamlined complaint resolution and developed impactful training materials, fostering a more efficient onboarding process. Skilled in data entry, committed to delivering exceptional support and problem-solving solutions.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Circle Ten Council
07.2007 - 09.2024
- Provided exceptional customer support through effective communication and problem resolution.
- Managed customer inquiries via phone, email, and in-person interactions efficiently.
- Developed training materials for new staff to enhance onboarding process.
- Streamlined complaint resolution procedures, improving customer satisfaction rates.
Education
Associate of Arts - Business
Wilbur Wright Junior College
Chicago, IL01-1974
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Circle Ten Council
07.2007 - 09.2024
Associate of Arts - Business
Wilbur Wright Junior College