Bartley Jackson
Killeen,TX
Summary
Proven leader and efficient communicator, excelled in high-pressure environments from the US Army to Ztrip, enhancing team cohesion and customer satisfaction. Skilled in navigation and risk assessment, I significantly improved operational efficiency and safety. My dedication to service excellence and reliability has fostered strong client relationships and a reputation for punctuality, with a notable increase in repeat clientele.
Professional military specialist prepared for dynamic and challenging roles. Adept in tactical operations and strategic mission planning with focus on precision and discipline. Highly reliable team player, known for adapting to shifting priorities and achieving mission objectives. Expertise in leadership, communication, and problem-solving.
Overview
12
12
years of professional experience
Work History
Taxi Driver
Ztrip
06.2023 - 10.2024
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
Uber Partner
Uber
04.2022 - 06.2023
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Maintained a high driver rating through excellent communication and navigational skills.
Infantryman
US Army
06.2013 - 07.2016
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Trained in use of tear gas, passive ordnance, and explosives.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
Cashier
RaceTrac
10.2012 - 04.2013
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Recording Arts
Full Sail University
Winter Park, FL06-2018
High School Diploma -
Northside High School
Lafayette, LA05-2012
Skills
- Cleaning and sanitation
- Vehicle operations
- Punctuality
- Excellent navigation
- Assessing risks
- Maintaining equipment
- Briefing leadership
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
Timeline
Taxi Driver
Ztrip
06.2023 - 10.2024
Uber Partner
Uber
04.2022 - 06.2023
Infantryman
US Army
06.2013 - 07.2016
Cashier
RaceTrac
10.2012 - 04.2013
Bachelor of Science - Recording Arts
Full Sail University
High School Diploma -
Northside High School
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