BARTON REYNOLDS
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at All Points Tree Service. Excels in team leadership, time management, and complex problem-solving, significantly enhancing team performance and customer satisfaction. Skilled in staff development and CRM, adept at driving projects to completion and fostering a culture of productivity and engagement.
Overview
12
12
years of professional experience
Work History
Mangager
A Trees Worth
2213 E 45th Street Indianapolis Indiana
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
All Points Tree Service
4404 W 72nd Street Indianapolis Indiana 46268
03.2019 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Groundsman
Wright Tree Service
1229 Elm Grove Way Greenwood Indiana
10.2014 - 11.2015
- Maintained grounds by trimming, weeding, and general clean-up.
- Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.
- Consistently met project deadlines through effective time management skills for both individual assignments and team efforts.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Worked with customers to develop designer landscaping plans for various budgets.
- Enhanced landscape aesthetics by maintaining the cleanliness and health of plants, trees, and lawns.
- Identified opportunities for improvements within the grounds area through consistent evaluation of current conditions.
Warehouse Worker
Recycle Force Labor
816 N Sherman Ave Indianapolis In
11.2012 - 12.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
No Degree - General Diploma
Mannuel Highschool
Indianapolis IndianaSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Goal setting
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
Timeline
Mangager
A Trees Worth
01.2020 - Current
Manager
All Points Tree Service
03.2019 - 04.2023
Groundsman
Wright Tree Service
10.2014 - 11.2015
Warehouse Worker
Recycle Force Labor
11.2012 - 12.2013
No Degree - General Diploma
Mannuel Highschool