Overview
Work History
Education
Skills
Languages
Certification
Personal References
Work References
Timeline
Generic

Basel Rubi

Harwood Heights,IL

Overview

7
7
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Prospect Airport Services O'Hare
Chicago, Illinois
05.2023 - Current
  • Conducted pat-downs and hand-held wand searches of people when machine alarms indicated further inspection.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Inspected cargo for contraband items or hazardous materials.
  • Trained new hires on security protocols, equipment use, and emergency response procedures.
  • Intervened in emergency situations according to established protocols.
  • Worked closely with airline personnel to coordinate efficient and safe boarding and deboarding processes.
  • Documented incidents and reported findings to management for further action.
  • Enforced compliance with safety regulations and airport security policies consistently.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto airport grounds.

Passenger Service Assistant

Prospect Airport Services O'Hare
Chicago, Illinois
06.2022 - Current
  • Operated wheelchair equipment to ensure safe transport of individuals.
  • Upheld uniform and conduct guidelines to maintain professional appearance.
  • Answered customer inquiries regarding flight information and airport services.
  • Provided first aid assistance when needed in emergency situations involving sick or injured passengers.
  • Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
  • Provided compassionate support to passengers during their travels and transitions.
  • Helped customers enter airplane, locate seat and stow luggage.
  • Aided customers with TSA checkpoint screenings.
  • Reviewed airline tickets, interpreted airline city codes and read domestic and international forms while going through U.S Customs.
  • Recruited, trained and guided team members to offer every passenger top-notch service and support.

Loss Prevention Officer

Burlington
Harwood Heights, Illinois
06.2020 - 09.2020
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence throughout the premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored inventory for discrepancies and investigated causes of loss.
  • Responded to crowd control situations to maintain safe environment.
  • Identified and reported security threats, reducing unsafe conditions or hazards.
  • Monitored employees entering and leaving property, inspecting parcels or packages.
  • Inspected merchandise for signs of tampering or damage.
  • Analyzed video surveillance footage to identify potential criminal activity.

Food Runner and Cashier

Professional Sports Catering
Rosemont, Illinois
05.2019 - 09.2019

Food Runner and Cashier

Professional Sports Catering
Rosemont, Illinois
06.2018 - 09.2018
  • Followed health and safety guidelines while handling food items.
  • Provided excellent customer service to enhance guest experience.
  • Transported food from kitchen to serving areas using carts or dollies.
  • Prepared and served food items to guests in a timely manner.
  • Assisted guests with special dietary needs, ensuring their requirements were met with care.
  • Maintained cleanliness and organization of work spaces before, during, and after events.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.

Education

Associate of Arts - Psychology

Triton College
River Grove, IL
06-2023

High School Diploma -

Ridgewood High School
Norridge, IL
06-2020

Skills

  • Customer service
  • Honest and dependable
  • Premises patrol
  • Conflict resolution
  • Threat assessment

Languages

Arabic
Limited

Certification

  • First Aid/CPR/BLS certified
  • FOID Card NO CCL CCL Application in progress

Personal References

  • Piotr Biel

Relationship: Friend 16 years 

Occupation: NSA 

Phone: 708-289-6662

address: 4621 N Sayre Ave Apt 1 Harwood Heights IL 60706 

  • Francisco Mata

Relationship: Friend 9 years

Occupation: Student accounting major 

Phone: 773-951-2098

address: 4050 N Octavia Ave Norridge IL 60706

  • John Duszynski

Relationship: Friend 9 years

Occupation: marketing 

Phone: 773-983-4610

address: 4508 Opal Ave Norridge IL 60706

  • Adrian Torres

 Relationship: Friend 9 years

Occupation: PSA Prospect Airport Services O'Hare 

Phone: 773-610-2938

address: 4732 N Olcott Ave Apt 1B Harwood Heights 60706 

  • Pasquale Di Giulio

Relationship: Friend 9 years

Occupation: Grocery Clerk

Phone: 773-507-3506

address: 8660 W Carmen Ave Norridge IL 60706

  • Adrian Ortiz

Relationship: Friend 9 years

Occupation: Waiter 

Phone: 708-238-2426

address: 45574 Fender Road Naperville IL 60565

  • Gavin Czarnecki

Relationship: Friend 15 years

Occupation: PSA Prospect Airport Services O'Hare 

Phone: 708-834-3507

address: 4321 N Ottawa Ave Norridge IL 60706 

Work References

  • Michael Herara Park

Relationship: Current Coworker 3 years 

Occupation: Prospect Airport Services O'Hare 

Position: Security Guard and PSA

Phone: 733-240-3593

address: 3725 N Normandy Ave

  • Pablo Andres Erazo

Relationship: Current Supervisor 2.5 years

Occupation: Prospect Airport Services O'Hare

Position: PSA Supervisor

Phone: 773-824-6936

address: 1447 W Arthur Ave

  • Sylvia Loch

Relationship: Current Supervisor  3 years

Occupation: Prospect Airport Services O'Hare

Position: Security Guard Supervisor

Phone: 708-833-2065

address: 4653 N Ozanam Norridge IL 60706

  • Kamil Wladzinki

Relationship: manager 3 years

Occupation:  Prospect Airport Services O'Hare

Position: PSA and Security manager

Phone: 773-225-6906

address: 3341 N Pittsburgh Ave

  • Juan Loredo

Relationship: Current Lead 3 years

Occupation: Prospect Airport Services O'Hare

Position: PSA Lead 

Phone: 773-614-2161

address: 4541 S Spaulding Ave Chicago IL 

  • Daniel Whaley

Relationship: Former Coworker 3 years

Occupation: In between positions 

Position: PSA and Security Guard at O'Hare

Phone: 831-917-3495

address: 15114 Peace Dr Bluffdale UT 84065

  • Miguel Camilo

Relationship: Current Lead 3 years

Occupation: Prospect Airport Services O'Hare

Position: PSA Lead 

Phone: 312-889-3690

address: 2120 N Lawler Ave 60639 Chicago IL

  • Jasmine Morales Griffin 5 years

Relationship: Ex Coworker 

Occupation: Burlington 

Position: Loss Prevention Officer Supervisor

Phone: 773-294-0195

address: 1606 N Monitor Ave Chicago IL 

  • Porzia Taldone Panzarella 2 years

Relationship: security client 

Occupation: World Flight Services ( Turkish Airlines ) 

Position: Turkish Operations 

Phone: 847-802-2945

address: 10734 Shenandoah Dr Huntley IL 60142 

Timeline

Unarmed Security Guard

Prospect Airport Services O'Hare
05.2023 - Current

Passenger Service Assistant

Prospect Airport Services O'Hare
06.2022 - Current

Loss Prevention Officer

Burlington
06.2020 - 09.2020

Food Runner and Cashier

Professional Sports Catering
05.2019 - 09.2019

Food Runner and Cashier

Professional Sports Catering
06.2018 - 09.2018

Associate of Arts - Psychology

Triton College

High School Diploma -

Ridgewood High School
Basel Rubi