Basem Botros
Aldie,Virginia
Summary
Dedicated Pharmacist/Pharmacy Manager skilled at assisting and instructing customers in the proper use of medications used to treat acute and chronic medical problems. Excellent interpersonal, communication and training skills developed over 19 years of progressive experience. Well-versed in healthcare standards and pharmacy regulations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Boots Alliance
Stafford, VA
06.2017 - Current
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Delivered training on device use and storage to enhance support for different groups of patients.
- Provided patients and patrons with information on various immunizations including flu, Tdap, and HPV vaccines.
- Achieved contracts, ran and managed 15 off-site immunization clinics.
- Supervised a team of 2 pharmacy technicians.
- Recruited, trained and guided 5 technicians and 1 pharmacist, which improved overall performance.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Collaborated with store manager to maintain daily operations.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
Staff Pharmacist
Rite Aid Pharmacy
Warrenton, VA
12.2011 - 06.2017
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Administered on-site immunizations to promote vaccination initiatives for wellness.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Processed third-party insurance information for patients.
- Supervised work of the pharmacy clerk and technicians to optimize service quality and productivity.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Stayed current with third-party payer policies and procedures to prevent payment issues.
- Counseled patients on the use of over-the-counter medications.
Floater Pharmacist
Kmart Pharmacy
Manassas, VA
06.2011 - 12.2011
- Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Compared prescription details against safety standards and insurance requirements to support patients.
Pharmacy Intern
Safeway Pharmacy
Ashburn, VA
08.2006 - 05.2011
- Cleaned and disinfected counting trays after preparing medications.
- Identified safety hazards and unsafe practices and notified the supervisor of problems.
- Addressed customer questions regarding refills, insurance EOBs, and status prescriptions filling.
- Swept floor, returned [Type] items to stock and handled [Task] to keep the pharmacy area clean, neat and free of debris.
- Communicated closely with patients, ensuring medical information was kept private.
- Processed orders through insurance and accepted customer payments for balances owed.
- Entered patient information into the computer system.
- Managed approximately 50 incoming calls, emails, and faxes per day from customers, pharmacists, and doctors every day.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
Education
Bachelor Degree of Pharmacy - Pharmacy
Pharmacy School - Assuit University
07.2000
Skills
- Immunization certified
- CPR certification
- Skilled in clinical interventions
- Strong clinical background
- Oral and written communication
- Drug utilization review
- Strong decision-making ability
- Pharmaceutical storage awareness
- Patient counseling expert
- Drug formulation and compounding
- Personnel management
- Expert understanding of Medicare and Medicaid processes
- Patient safety
- Pharmaceutical distribution familiarity
- Retail pharmacy professional
- HIPAA trained
- Brand management
- Inventory management
- Issue and conflict resolution
- Contract development and management
- Efficient and accurate
- Policies and procedures
- Recall monitoring
- Controlled drug logging
- Drug interaction understanding
- Monthly narcotic inventories
- Interpreting orders
- Employee training
- Loss prevention
Accomplishments
- Medication Therapy Management.
- Hiring.
- Patient Counseling.
- Pharmacoeconomics.
- Insurance Claims.
- Auditing.
Certification
Timeline
Pharmacy Manager
Walgreens Boots Alliance
06.2017 - Current
Staff Pharmacist
Rite Aid Pharmacy
12.2011 - 06.2017
Floater Pharmacist
Kmart Pharmacy
06.2011 - 12.2011
Pharmacy Intern
Safeway Pharmacy
08.2006 - 05.2011
Bachelor Degree of Pharmacy - Pharmacy
Pharmacy School - Assuit University
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