Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bashar Mohamed

Helena

Summary

Results-driven Manager with expertise in process implementation and innovation management. Demonstrated success in enhancing productivity and driving operational improvements through strategic planning and effective team leadership. Proven ability to evaluate performance and oversee projects, ensuring alignment with business objectives and fostering collaboration for maximum efficiency.

Overview

6
6
years of professional experience

Work History

Manager

Pharaoh Vape And Phone Repair
Pelham
02.2020 - 05.2025
  • Recognized by management for providing exceptional customer service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed household errands and other essential duties.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Server Manager

Buffalo Wild Wings
Birmingham
03.2024 - 01.2025
  • Ensured that all servers were compliant with industry regulations relating to security protocols.
  • Performed troubleshooting to diagnose and resolve system-related problems.
  • Monitored system performance to ensure optimal operation of servers.
  • Evaluated existing processes related to server management and recommended improvements.
  • Analyzed system logs and identified potential issues with server operations.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
  • Managed server deployments and configurations, including hardware and software upgrades.
  • Provided information about menu selections and made recommendations.
  • Established standards for personnel performance and customer service.
  • Served orders by picking up and delivering customers' choices from bar and kitchen.

Server Manager

Applebee's Grill + Bar
Pelham
06.2022 - 01.2024
  • Ensured that all servers were compliant with industry regulations relating to security protocols.
  • Performed troubleshooting to diagnose and resolve system-related problems.
  • Managed server infrastructure, ensuring high availability and optimal performance.
  • Pitched in to deliver food and beverages to tables during high-volume periods.
  • Implemented cloud server solutions, enhancing flexibility and reducing infrastructure costs.
  • Led server consolidation efforts to reduce operational costs and improve efficiency.
  • Managed access controls and permissions to ensure server security and data integrity.
  • Managed server-related projects, ensuring they are completed on time and within budget.
  • Oversaw the deployment of new servers, including hardware selection and configuration.
  • Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.

Server

IHOP
Birmingham
10.2019 - 05.2022
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.

Education

Bachelor of Science -

University of Alabama At Birmingham
Birmingham, AL
08-2020

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Process improvement
  • Operational efficiency
  • Work prioritization
  • Verbal and written communication
  • Product management
  • Staff training and development
  • Recruiting and interviewing
  • Operations management

Languages

English
Professional
Arabic
Professional
Albanian
Professional

Timeline

Server Manager

Buffalo Wild Wings
03.2024 - 01.2025

Server Manager

Applebee's Grill + Bar
06.2022 - 01.2024

Manager

Pharaoh Vape And Phone Repair
02.2020 - 05.2025

Server

IHOP
10.2019 - 05.2022

Bachelor of Science -

University of Alabama At Birmingham

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