Bashir Mohsin
H&M Food Store
Escalon,CA
6
years of professional experience
Dynamic manager with a proven track record at H&M Food Store, excelling in operations management and customer service. Enhanced inventory accuracy and reduced costs through strategic process improvements. Skilled in team leadership and relationship building, fostering a positive environment that drives sales and customer satisfaction.
Work History
Manager
4 Years 8 Months- Oversaw daily store operations while upholding company policies and standards.
- Supported staff training on operational procedures and customer service techniques.
- Assisted in implementing inventory management systems to improve stock accuracy and minimize shrinkage.
- Contributed to promotional strategies aimed at boosting sales and enhancing customer engagement in-store.
- Organized a professional, safe, and orderly environment for employees and customers.
- Facilitated customer satisfaction by addressing disputes quickly and maintaining clear communication.
- Helped reduce operational costs through effective process improvement initiatives and resource management.
Cashier/Cook
1 Year 2 Months- Operated cash register, processed transactions accurately and efficiently.
- Prepared food items according to established recipes and standards.
- Maintained cleanliness and organization of food preparation areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and supervised cooking staff to expertly meet daily needs.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Documentation and reporting
Relationship building
Operations management
Cross-functional teamwork
Sales techniques
Sales management
Marketing
Clear communication
Safety procedures
Inventory management
Vendor management
Teamwork and collaboration
Computer skills
Positive attitude
Adaptability and flexibility
Multitasking Abilities
Timeline
Manager
H&M Food Store
02.2022 - CurrentRead More
Cashier/Cook
Rossetti Deli
12.2020 - 02.2022Read More
Escalon High School
High School Diploma
Read More