Bashira Ballard
Newark
Summary
Enthusiastic PCT motivated to work with patients, families and care teams in the most efficient and effective manner. Friendly, adaptable and collaborative professional able to devise satisfying solutions to complex problems.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Guard
Newark Board of Education
09.2022 - Current
- Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report
- Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public
- Followed established procedures and policies, as well as posted instructions, which included enforcing company rules, policies, and regulations
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations
- Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind
Cashier
MetLife Stadium
08.2021 - Current
- Am in charge of taking orders from customers
- Credit cards, checks, gift cards, and coupons were all processed by me
- By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals
- Greeted customers with a smile and offered prompt and dedicated assistance
- Provided attentive and skilled assistance to all customer needs
Food Prep
Gate Gourmet
09.2021 - 10.2021
- Ensured proper handling and preservation methods while packaging and storing food products
- Recorded, monitored, and maintained optimal and required food temperatures throughout the kitchen, restaurant, and storage areas
- Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations
- Assisted wait staff and other members of the team in completing tasks
- Keep food costs and consumption under control by following proper product requisition procedures, product storage procedures, standard recipes, and waste control procedures, which include checking and maintaining proper food holding and refrigeration temperature control points
Patient Care Technician
Overlook Medical Center
05.2020 - 08.2021
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery
- Took the patient's vital signs and relayed the information to the staff nurse or physician, noting any differences from previous measurements
- Assisted with patient admissions, discharges, and transfers to improve team efficiency
- Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork
- Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety
Food Service Representative
Overlook Medical Center
03.2019 - 05.2021
- Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes
- Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations
- Restocked various stations, including the buffet, salad bar, and service areas, after organizing, arranging, and restocking them
- Used culinary and cutlery tools to prepare various foods for cooking or cold dish presentations
Dietary Aide
Runnells Center for Rehabilitation and Healthcare
10.2017 - 03.2019
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery
- Took the patient's vital signs and relayed the information to the staff nurse or physician, noting any differences from previous measurements
- Assisted with patient admissions, discharges, and transfers to improve team efficiency
- Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork
- Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety
Education
High School -
West Side High School
Newark, NJ06.2016
Skills
- Customer service
- First aid certified
- EKG
- Vital Sign
- Patient Care
- Vein puncture
- Cash handler
- Medical Terminology
- Organizational skills
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Security Guard
Newark Board of Education
09.2022 - Current
Food Prep
Gate Gourmet
09.2021 - 10.2021
Cashier
MetLife Stadium
08.2021 - Current
Patient Care Technician
Overlook Medical Center
05.2020 - 08.2021
Food Service Representative
Overlook Medical Center
03.2019 - 05.2021
Dietary Aide
Runnells Center for Rehabilitation and Healthcare
10.2017 - 03.2019
High School -
West Side High School
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