Basia Maxwell
PHOENIX,Arizona
Summary
I am a driven Sales Service Representative with successful background building new customer relationships and revenue streams. Connects with customers using service oriented approach to understand and meet unique needs. Excellent presentation and communication skills honed over extensive sales background. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Customer Sales and Service Expert
One Stop Nutrition
PHOENIX, Arizona
09.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, queries, and complaints.
- Processed payments using a variety of methods such as cash, check, credit card and debit card transactions.
- Provided accurate information on products and services to customers.
- Advised customers on product features, benefits and warranties.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
- Developed strong relationships with clients through effective communication skills.
- Resolved customer issues in an efficient manner while ensuring customer satisfaction.
- Performed daily opening and closing tasks including checking all equipment for proper functioning.
- Maintained a clean work area by organizing shelves and removing outdated products from the display case.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05-2023
Skills
- Organization
- Sales Management
- Customer Service
- Product Knowledge
- Employee Coaching
- Computer Skills
- Calm and Professional Under Pressure
- Understanding Customer Needs
- High-Energy Attitude
- Teamwork and Collaboration
- Product and Service Knowledge
- Customer Relationship Management (CRM)
Timeline
Customer Sales and Service Expert
One Stop Nutrition
09.2022 - Current
High School Diploma -
Sandra Day O'connor High School
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