Basir Akrami

Run software tests, assess physical condition and hardware functionality, and analyze results to evaluate performance and determine the need for adjustment.

• Repair or replace defective or improperly functioning hardware/components, using hand tools.
• Maintain inventory for the department.
• Identify individual parts and components and their functions.
• Effectively utilize Internet resources to find procedures to troubleshoot equipment.
• Resetting various types of equipment configuration back to factory default or sell-able state.
• Test computer systems and software upon installation
• Effectively document and communicate troubleshooting steps developed internally.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Cross-department communication.
• Help out in other areas as needed.

• Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points; permitting entry. Obtain help by sounding alarms. Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.

• Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
• Cleaned and maintained the warehouse in compliance with OSHA safety standards.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked.

• Cold-called prospective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
• Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
• Built prospect lists of potential new customers through research and identification of business opportunities.
• Entered data into [Software], ensuring accuracy and uniformity.