Basmala Sharf
Brooklyn,NY
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Proficient in English and Arabic, with a solid understanding of Spanish and French. Known for adaptability and effective communication skills, demonstrated through successful volunteer experiences and receptionist training. Experienced in handling data and comfortable navigating various software systems.
Overview
3
3
years of professional experience
Work History
Volunteer
MAS Youth Center
01.2021 - Current
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with special events and programs.
Front Desk Receptionist Training
Dermatology Specialists Headquarters
09.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
SYEP Employee
SYEP
08.2023 - 09.2023
- Online
- Worked on green data analysis
- Collaborated with fellow SYEP employees to create a positive and inclusive environment for all participants.
- Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
- Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
- Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
Education
High School Diploma -
Leon M Goldstein High School For The Sciences
Brooklyn, NY05.2025
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Community Service
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Front Desk Receptionist Training
Dermatology Specialists Headquarters
09.2023 - 09.2023
SYEP Employee
SYEP
08.2023 - 09.2023
Volunteer
MAS Youth Center
01.2021 - Current
High School Diploma -
Leon M Goldstein High School For The Sciences
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