Passionate about sports and athletics, including team sports, fitness, and competition Enjoy following professional leagues, engaging in recreational sports, and supporting student and community athletic events
Customer Service Representative
- Answering phones
- Responding to emails
- Addressing customer inquiries about fencing products and services
- Coordinating appointments for fence installations, site visits and consultations.
- Managing daily office operations, maintaining files and database and handling mail.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Improved resolution time with effective problem-solving for customer complaints.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.