Summary
Overview
Work History
Education
Skills
Personalinformation
Timeline
AdministrativeAssistant
Bassem FaKIH

Bassem FaKIH

Toledo,OH

Summary

Recent graduate with foundational knowledge in Wastewater Treatment and hands-on experience gained through classes and shadowing operators at Lucas County Wastewater reclamation for eight weeks. Demonstrates strong teamwork, problem-solving skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

20
20
years of professional experience

Work History

Quality Control Technician

Toledo Tool & Die
02.2022 - 08.2024
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Implemented process improvements for increased efficiency and reduced waste in quality control procedures.

Store Manager

Stop and Go Stores
12.2011 - 01.2020
  • Sales Leadership
  • Working in a multi-functional role with this supermarket and retail store, focusing efforts to generate maximum revenues consistently
  • Guiding sales staff to handle difficult sales deals, rendering robust training support on various topics, and enhancing staff capabilities
  • Defining monthly sales targets, ensuring that these are achieved, and reviewing performance on a periodic basis to ascertain higher productivity levels
  • Marketing & Promotions
  • Conducting extensive market research, analyzing consumer behavior and accordingly developing winning marketing strategies
  • Monitoring competitor activity in the local market, assessing their pricing strategies, and making required changes to marketing plans
  • Planning and executing effective market share improvement strategies by placing products, enhancing brand image, and introducing promotional offers
  • Operations Management
  • Handling charge for day-to-day store activities, and administering control over the supply chain, sales, and financial management functions
  • Leading and managing cross-functional teams to control stock inventories, record and reconcile cash receipts, maintain daily cash flow etc

Retail Salesperson

Stop and Go Store, USA
02.2005 - 12.2011
  • Worked as part of the retail sales team, attended to the requirements of visiting customers, and provided them with answers to their queries / requests
  • Ensured that customers are aware of the on-going sales promotions, and increased revenues for the store through cordial interactions
  • Initiated and implemented cross-selling techniques to promote various products and product categories to all visiting customers
  • Explained payment, exchange, and warranty related policies to customers, handled billing and invoicing processes effectively
  • Handled various activities such as opening / closing cash registers, cash flow management, cash drawer balancing, amount deposits etc

Education

No Degree - E-commerce

Owens Community College
Perrysburg, OH

No Degree - Wastewater Treatment

Owens Community College
Perrysburg, OH
12-2024

Skills

  • Retail Sales Management
  • Operational Leadership
  • Store Administration
  • Revenue Generation
  • Business Growth
  • Product inspection
  • Equipment calibration
  • Product Displays
  • Innovative Merchandizing
  • Customer Interaction
  • Lead Generation

  • Product Presentations
  • Selling and Cross-selling
  • Cash Flow Administration
  • Revenue Analysis
  • Management Reporting
  • Team Management
  • People Development
  • Motivation and Guidance
  • Quick Decision Making
  • Problem Solving

Personalinformation


  • Bassem Fakih, +1419.5148964, bassfaki@gmail.com, USA

Timeline

Quality Control Technician

Toledo Tool & Die
02.2022 - 08.2024

Store Manager

Stop and Go Stores
12.2011 - 01.2020

Retail Salesperson

Stop and Go Store, USA
02.2005 - 12.2011

No Degree - E-commerce

Owens Community College

No Degree - Wastewater Treatment

Owens Community College
Bassem FaKIH