Batheni Chiliza
Meriden
Summary
Experienced CNA and Direct Support Professional with a strong background in patient care and clinical documentation. Skilled in time management and compassionate communication, dedicated to promoting patient well-being and safety through effective medication administration and support. Reliable and hardworking young women.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Sarah Tuxis Residential
Guilford, CT
02.2025 - Current
- Assisted individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with interdisciplinary teams to create and implement personalized support plans.
- Monitored client progress, documenting observations and adjusting strategies as needed.
- Facilitated social integration by organizing community outings and activities for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Assisted disabled clients to support independence and well-being.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
CNA
Misstated Arc
Hamden, CT
03.2024 - Current
- Trained new staff on best practices for patient care and safety protocols, enhancing team efficiency.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Direct Support Professional
Delta
Wallingford, CT
04.2023 - Current
- Trained new staff on best practices in direct support and client engagement techniques.
- Developed health and wellness programs, promoting physical activity among clients.
- Led crisis intervention efforts, effectively managing challenging behaviors with compassion and skill.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Epic Go-Live Consultant
CSI Companies
Florida City, FL
03.2023 - Current
- Led Epic system implementations, ensuring seamless integration across clinical and operational workflows.
- Collaborated with cross-functional teams to optimize user training and enhance system adoption rates.
- Developed and executed go-live strategies, minimizing disruptions during critical transition phases.
- Conducted end-user support sessions, resolving issues promptly to maintain workflow continuity.
- Supported daily operations during go-live periods, enabling a smooth transition while minimizing negative impacts on patient care.
- Monitored system performance to identify potential issues.
- Developed strong relationships with clients by consistently exceeding expectations in service delivery and support.
- Contributed to the successful completion of multiple projects by coordinating efforts across cross-functional teams.
- Provided clear communication between stakeholders, ensuring seamless integration of Epic solutions into existing workflows.
Direct Support Professional
Key Human Services
Guilford, CT
06.2021 - 12.2023
- Assisted individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with interdisciplinary teams to create and implement personalized support plans.
- Monitored client progress, documenting observations and adjusting strategies as needed.
- Facilitated social integration by organizing community outings and activities for clients.
- Advocated for clients' needs, ensuring access to relevant resources and services.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
CNA
Right At Home Care
Old Lyme, CT
03.2017 - 01.2020
- Maintained accurate documentation of patient progress and interventions in electronic records systems.
- Implemented infection control measures to ensure a safe environment for patients and staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Transported patients between rooms and appointments or testing locations.
CNA
Care At Home Services
New London, CT
02.2014 - 12.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Administered medications according to established protocols, ensuring patient safety and compliance.
- Collaborated with multidisciplinary teams to create and implement personalized care plans.
- Trained new staff on best practices for patient care and safety procedures.
- Developed strong relationships with patients, enhancing trust and improving overall satisfaction with care received.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
CMA - CCMA
Futuro Health
Florida City, FLGED -
Dingizwe High School
South Africa 11.2008
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Emergency response
- Medication administration
- Clinical documentation
- Recording vital signs
- Reliable team player
- Toileting assistance
- Lifting and transferring
- Bedside manner
- Transporting patients
- Healthcare ethics
- Indirect patient care
- Condition monitoring
- Valid [state] driver's license
- Inpatient care
- Light housekeeping
- Companionship and emotional support
- Supporting personal needs
- Direct patient care
- Collecting vital signs
Timeline
Direct Support Professional
Sarah Tuxis Residential
02.2025 - Current
CNA
Misstated Arc
03.2024 - Current
Direct Support Professional
Delta
04.2023 - Current
Epic Go-Live Consultant
CSI Companies
03.2023 - Current
Direct Support Professional
Key Human Services
06.2021 - 12.2023
CNA
Right At Home Care
03.2017 - 01.2020
CNA
Care At Home Services
02.2014 - 12.2016
CMA - CCMA
Futuro Health
GED -
Dingizwe High School