Batul Ahmed
Kissimmee,FL
Summary
Motivated professional eager to leverage social work knowledge and management experience in a sales role. Organized and results-driven, with strong verbal and written communication skills. Proven ability to establish relationships, handle objections, and work effectively in team settings to achieve business goals.
Overview
5
5
years of professional experience
Work History
Retail Associate
JcPenney
09.2023 - Current
- Assisted customers in finding products and making recommendations, enhancing overall customer satisfaction.
- Communicated objectives for business operations with a focus on customer service excellence.
- Recruited and trained a team of 6 employees, fostering a culture of accountability and high performance.
- Developed relationships with customers, increasing repeat business by 30% through targeted engagement strategies.
Operations Supervisor
BHY Transport
10.2022 - 07.2023
- Collaborated with team trainers to ensure all employees had a thorough understanding of products and services, enhancing overall team performance.
- Identified key decision-makers within client organizations and gathered business intelligence to support strategic sales initiatives.
- Handled customer objections effectively, utilizing tailored sales techniques to align solutions with clients’ needs.
Medical Scribe
ScribeAmerica
01.2020 - 08.2022
- Conducted assessments of patients in collaboration with healthcare providers, ensuring effective diagnoses and treatment plans.
- Partnered with field instructors to navigate complex patient cases, enhancing care quality and outcomes.
- Managed patient and provider relationships, effectively concluding partnerships when necessary while ensuring a smooth transition of care.
Education
Associates Degree -
Valencia College
Kissimmee, FL01.2020
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FLSkills
- Sales Techniques
- Negotiation Skills
- Customer Relationship Management (CRM)
- Market Research and Analysis
- Effective Communication
- Networking
- Adaptability
- Team Collaboration
Timeline
Retail Associate
JcPenney
09.2023 - Current
Operations Supervisor
BHY Transport
10.2022 - 07.2023
Medical Scribe
ScribeAmerica
01.2020 - 08.2022
Associates Degree -
Valencia College
Bachelor of Science - Health Sciences
University of Central Florida
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