Bayan Mohamed
Blaine
Summary
Laboratory Phlebotomist with 5 years of experience in providing compassionate patient care and enhancing the patient experience through collaboration with medical staff. Proficient in data entry, teamwork, and communication, with a focus on optimizing blood sample handling protocols and implementing innovative strategies for patient comfort. Fluent in Arabic and English, demonstrating strong customer service skills and a commitment to improving operational efficiency and patient satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Laboratory Phlebotomist
North Memorial Medical Center
01.2022 - Current
- Performed capillary and venipuncture blood draw techniques
- Obtain venous blood gas samples.
- Collect blood cultures
- Provide compassionate care to patients, addressing concerns and easing anxieties during procedures
- Collaborate with medical staff to enhance patient experience
- Maintain meticulous records of blood samples, ensuring proper labeling and handling
- Adhere to strict safety protocols to prevent contamination
- Propose and implement new strategies for patient comfort during blood draws
- Adapt techniques for challenging cases, improving success rates
- Pioneer new patient comfort techniques for challenging blood draws, significantly improving success rates and patient satisfaction in difficult cases
- Deliver compassionate care, addressing patient concerns and alleviating anxieties throughout the blood draw process
- Perform venipuncture and capillary blood draws on geriatric and pediatric patients
- Optimize blood sample handling protocols, ensuring accurate labeling and contamination prevention
- Implement data-driven strategies to enhance efficiency and reduce errors
Medical Historian
Biolife Plasma Center
01.2020 - 01.2022
- Conducted donor assessments, ensuring accurate data collection and compliance with regulations
- Streamlined front desk operations, enhancing donor experience and reducing wait times
- Maintained precise records of donor vitals, supporting regulatory compliance and safety
- Fostered a supportive environment, addressing donor concerns for a positive experience
- Implemented process improvements, increasing donor retention and operational efficiency
Education
NATIONAL PHLEBOTOMY CERTIFICATION -
Phlebotomy USA
Minneapolis, Minnesota01.2023
HIGH SCHOOL DIPLOMA -
Osseo Senior High
Maple Grove06.2021
Skills
- Communication
- Customer service
- Arabic
- English
- Teamwork
- Fast learner
- Creative thinking
- Multi-tasking
- Medical procedures
- Data entry
- Front desk
- Order of draw
- Blood collection techniques
- HIPAA compliance
- Adaptable to change
- Capillary puncture
- Sample preparation
- Specimen handling
- Venipuncture expertise
- Pediatric phlebotomy
- Geriatric phlebotomy
- Patient identification
- Patient confidentiality
- Health and safety
- Hemoglobin testing
- Donor screening
- Sample labeling
- Time management
- Attention to detail
- Butterfly venipuncture
- Finger stick method
Additional Information
Conducted donor assessments, ensuring accurate data collection and compliance with regulations., Streamlined front desk operations, enhancing donor experience and reducing wait times., Maintained precise records of donor vitals, supporting regulatory compliance and safety., Fostered a supportive environment, addressing donor concerns for a positive experience., Implemented process improvements, increasing donor retention and operational efficiency., Performed capillary and venipuncture blood draw techniques., Provided compassionate care to patients, addressing concerns and easing anxieties during procedures., Collaborated with medical staff to enhance patient experience., Maintained meticulous records of blood samples, ensuring proper labeling and handling., Adhered to strict safety protocols to prevent contamination., Proposed and implemented new strategies for patient comfort during blood draws., Adapted techniques for challenging cases, improving success rates., Pioneered new patient comfort techniques for challenging blood draws, significantly improving success rates and patient satisfaction in difficult cases., Delivered compassionate care, addressing patient concerns and alleviating anxieties throughout the blood draw process., Performed venipuncture and capillary blood draws on geriatric and pediatric patients., Optimized blood sample handling protocols, ensuring accurate labeling and contamination prevention., Implemented data-driven strategies to enhance efficiency and reduce errors.
Certification
National Phlebotomy Certification
Languages
Arabic
Native or Bilingual
Timeline
Laboratory Phlebotomist
North Memorial Medical Center
01.2022 - Current
Medical Historian
Biolife Plasma Center
01.2020 - 01.2022
NATIONAL PHLEBOTOMY CERTIFICATION -
Phlebotomy USA
HIGH SCHOOL DIPLOMA -
Osseo Senior High
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