Bayan Shammout
Arlington,TX
Summary
Detail-oriented and skilled in processing prescriptions and ensuring patient safety. Demonstrates strong interpersonal skills while assisting customers with inquiries and managing operations. Committed to enhancing service quality and operational efficiency in a fast-paced healthcare environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Mansfield, TX
12.2024 - 03.2025
- Processed new and refill prescriptions by entering patient, prescriber, and medication information accurately into the pharmacy system while following CVS Health policies and state pharmacy regulation.
- Retrieved, counted, labeled, and packaged medications under pharmacist supervision, double-checking drug names, strengths, and quantities to support safe, timely order fulfillment for walk-in and drive-through patients.
- Managed payment transactions for prescriptions and over-the-counter items, verifying insurance information, processing claims, and resolving billing issues to ensure accurate charges and timely service for patients.
- Assisted customers at pharmacy counter by answering medication-related questions, locating over-the-counter products, and triaging clinical inquiries to pharmacist, ensuring high service standards.
- Coordinated pharmacy workflow tasks, including printing and organizing prescription labels, restocking shelves, and rotating inventory to support operations and minimize out-of-stock or expired items.
Sales associate, Merchandiser
Global Food Market
Arlington, TX
10.2021 - 07.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to enhance customer service experiences.
- Handled customer complaints and resolved issues promptly.
- Maintained cleanliness and organization of sales floor and displays.
Education
Associates Degree -
Tarrant County College
Arlington, TX05-2022
High School Diploma -
James Bowie High School
Arlington06-2017
Skills
- Pharmacy Software
- Medication Safety
- Accurate Record Keeping
- Quality Assurance
- Customer Service
- Attention to Detail
- Time Management
- Microsoft Office
- Adaptability
- Responsibility
- Teamwork
- Communication
- Interpersonal communication
- Strong Communicator
- Leadership
- Patient Advocacy
- Professional Work Ethic
- Assertive
- Respect
Volunteer Experience
- Psych Club, Helped with club expo, Helped with multiple club events
- Muslim Student Association Club, Helped with club expo, Helped with multiple club events
Highlight Of Attributes
- Flexibility
- Respect
- Teamwork
- Responsibility
- Communication
- Awareness
- Microsoft Office
- Bilingual (English/Arabic)
- Customer Service
- Great Data Entry
- Time Management
- Diligent
- Assertive
- Leadership
- Builds Connection
- Proficient Computer Skills
- Patient-Focused
- Professional Work Ethic
- Great Interpersonal Skills
- Strong Communicator
Timeline
Pharmacy Technician
CVS Pharmacy
12.2024 - 03.2025
Sales associate, Merchandiser
Global Food Market
10.2021 - 07.2022
Associates Degree -
Tarrant County College
High School Diploma -
James Bowie High School