Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricardo Sanchez

Chicago,IL

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Pharmacy Technician

Omnicare
Chicago, IL
01.2017 - 12.2018
  • Prepared and dispensed medications accurately for patient prescriptions.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Processed prescription orders using pharmacy management software efficiently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Educated patients on over-the-counter products and provided health consultations to enhance understanding of their options.
  • Educate patients on over-the-counter products and health consultations.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Collaborated with team members, technicians and pharmacists to prioritize and complete orders.
  • Assisted the pharmacist in managing high volume of prescriptions while addressing customer inquiries promptly.
  • Maintained a clean and organized work environment following safety guidelines.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Monitored expiration dates on medications to ensure that only unexpired products were dispensed.
  • Verified prescriptions and drug labels, documents and packages.
  • Restocked shelves with new supplies of medication.
  • Assisted pharmacists in managing inventory levels and restocking supplies.
  • Restocked shelves with new supplies of medications as needed.
  • Arranged workspaces for efficiency so that everything was easily accessible when needed.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
  • Managed filing of prescriptions, both electronically and manually.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Interpreted and processed medication orders under the supervision of the pharmacist.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Report any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Report any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Checked and confirmed incoming drug inventories daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Organized work areas so that everything was easily accessible when needed.
  • Liaised with the pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Collaborated with healthcare providers to coordinate patient care and optimize medication therapies.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Pharmacy Technician

CVS Pharmacy
Chicago, Illinois
06.2010 - 02.2012
  • Answered incoming phone calls and addressed questions from customers and healthcare providers. Stocked, labeled, and inventoried medication to keep accurate records. Streamlined pharmacy workflow through support in medication dispensing, labeling, and packaging. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Counted and labeled prescriptions accurately to ensure correct item identification and quantity. Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations. Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards. Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Entered and processed patient prescriptions into an internal system. Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments. Trained new team members on standard operating procedures, fostering consistent quality of service across the team. Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing. Counted, measured, and compounded medications carefully according to established standard procedures. Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Counted and labeled prescriptions with the correct item and quantity. Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations. Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards. Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Entered and processed patients' prescriptions into an internal system. Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments. Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team. Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing. Counted, measured and compounded medications following standard procedures. Assisted a pharmacist in resolving issues with problematic prescriptions and answered customer questions to maintain pharmacy efficiency. Prepared packaging and labels for prescriptions, verifying dosage and instructions.
  • Collaborated with team members to efficiently prioritize and fulfill pharmacy orders.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Collaborated with healthcare providers to implement patient care solutions.

Pharmacy Technician

Osco Pharmacy
Chicago, Illinois
01.2008 - 05.2010
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    Stocked, labeled, and inventoried medication to keep accurate records.
    Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
    Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
    Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
    Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
    Counted and labeled prescriptions with correct item and quantity.
    Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
    Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
    Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
    Entered and processed patients' prescriptions into an internal system.
    Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
    Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
    Reduced medication errors by diligently cross-checking medications against patients" profiles before dispensing.
    Counted, measured and compounded medications following standard procedures.

    Stocked, labeled, and inventoried medication to keep accurate records.
    Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
    Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
    Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
    Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
    Counted and labeled prescriptions with correct item and quantity.
    Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
    Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
    Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
    Entered and processed patients' prescriptions into internal system.
    Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
    Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
    Reduced medication errors by diligently cross-checking medications against patients" profiles before dispensing.
    Counted, measured and compounded medications following standard procedures.
    Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
    Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

    Olympia college 2004



    Schooling Details

    • Curriculum: Programs cover essential knowledge and skills including:

    • Medical and pharmaceutical terminology: Understanding the language used in a pharmacy setting.

    • Basic anatomy and pharmacology: Learning how medications interact with the body.

    • Pharmaceutical calculations: Performing dosage and IV flow rate calculations.

    • Prescription processing: Reading, interpreting, and applying knowledge to fill mock prescriptions.

    • Pharmacy law and ethics: Understanding the regulations and professional standards governing the field.

    • Inventory control and billing: Manage stock and process insurance claims..
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.kaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Counted, measured and compounded medications following standard procedures.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Communicated with patients regarding medication information and usage instructions.
  • Processed prescription orders using pharmacy management software efficiently.
  • Maintained clean and organized work environment, ensuring compliance with safety regulations and supporting overall pharmacy operations.
  • • Curriculum: Programs cover essential knowledge and skills including.
  • Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.

  • Basic anatomy and pharmacology: Learning how medications interact with the body. , and ensure timely reimbursement for prescriptions.

  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Studied medical and pharmaceutical terminology relevant to pharmacy operations
  • Counted, measured and compounded medications following standard procedures.
  • Practiced pharmaceutical calculations for accurate dosage and IV flow rates
  • Engaged in prescription processing by reading and interpreting mock prescriptions

  • Studied pharmacy law and ethics to ensure compliance with regulations. Managed inventory control and billing processes for efficient pharmacy operations. Prepared and dispensed medications accurately for patient prescriptions.



  • Assisted pharmacists in managing inventory levels and restocking supplies.

  • • Curriculum: Programs cover essential knowledge and skills including.

  • • Medical and pharmaceutical terminology: Understanding the language used in a pharmacy setting.

  • Learned basic anatomy and pharmacology to understand medication interactions

  • • Pharmaceutical calculations: Perform dosage and IV flow rate calculations.
  • • Prescription processing: Reading, interpreting, and applying knowledge to fill mock prescriptions.

  • • Pharmacy law and ethics: Understanding the regulations and professional standards governing the field.• Inventory control and billing: Managing stock and processing insurance claims. Prepared and dispensed medications accurately for patient prescriptions.
  • Assisted pharmacists in managing inventory levels and restocking supplies.
  • Communicated with patients regarding medication information and usage instructions.
  • Processed prescription orders using pharmacy management software efficiently.
  • Prepared and dispensed medications accurately for patient prescriptions.

Pharmacy Technician

Osco Pharmacy
Chicago, Illinois
06.2005 - 09.2007
  • Answered incoming phone calls, providing accurate information to customers and healthcare providers to enhance the service experience.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patient prescriptions into the internal system.
  • Entered and processed patients' prescriptions into an internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing.

Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Stocked, labeled, and inventoried medication to keep accurate records.

Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Counted and labeled prescriptions with the correct item and quantity.

Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Entered and processed patients' prescriptions into the internal system.

Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing.

Assisted pharmacist in resolving prescription issues and answering customer inquiries at the pharmacy.

• Inventory control and billing: Managed stock and processed insurance claims.

• Inventory control and billing: Managed stock and process insurance claims.

  • Processed prescription orders accurately and efficiently for customer fulfillment.
  • Assisted pharmacists in managing medication inventory and restocking supplies.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of the pharmacy workspace and equipment.
  • Operated pharmacy software to input patient information and prescription details.
  • Educated patients on medication usage, side effects, and storage requirements.
  • Collaborated with healthcare professionals to ensure effective patient care delivery.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Restocked shelves with new supplies of medications.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Assisted pharmacists in compounding sterile products according to state regulations.

Education

Certified Pharmacy Technician -

Olympia College
Chicago, IL
06.2004 - 07.2004

St Benedict
Chicago, IL

Skills

  • Medication preparation
  • Prescription filling
  • Prescription management
  • Medication order processing
  • Insurance verification
  • Claims processing
  • Insurance billing
  • Medication storage procedures
  • Secure storage of medications
  • Labeling accuracy
  • Proper labeling
  • Labeling prescriptions
  • Intravenous admixture preparation
  • Dosage form preparation
  • Compounding techniques
  • Pharmacy software proficiency
  • Pharmacy software
  • Updating medication histories
  • Drug interaction awareness
  • Medication monitoring
  • Drug safety
  • Drug utilization review
  • Drug inventory management
  • Drug inventory control
  • Supply replenishment
  • Ordering and stocking medications
  • Stock management
  • Quality control
  • Workflow optimization
  • Operations support
  • Troubleshooting malfunctioning equipment
  • Staff development
  • Health education
  • Customer service
  • Answering customer questions
  • Resolving customer issues
  • OTC recommendations
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Problem-solving skills
  • Professionalism
  • Time management
  • Patient confidentiality
  • Confidentiality and HIPAA
  • Healthcare regulations
  • FDA compliance
  • FDA drug safety guidelines
  • Pharmacy law compliance
  • Pharmacy ethics
  • Record preparation
  • Verifying orders
  • Supply intake
  • Billing assistance
  • Medication labels
  • Interpreting orders
  • Medication storage
  • Medication classification
  • Manual and automated medication dispensing
  • Processing payments
  • Pharmacy and customer records management
  • Medication storage procedures
  • Medication order processing
  • FDA and HIPAA compliance
  • Medication classification
  • Drug inventory control
  • Interpreting orders
  • Pharmacy ethics
  • Medication labels

Certification

  • Certified Pharmacy Technician

Timeline

Pharmacy Technician

Omnicare
01.2017 - 12.2018

Pharmacy Technician

CVS Pharmacy
06.2010 - 02.2012

Pharmacy Technician

Osco Pharmacy
01.2008 - 05.2010

Pharmacy Technician

Osco Pharmacy
06.2005 - 09.2007

Certified Pharmacy Technician -

Olympia College
06.2004 - 07.2004

St Benedict
Ricardo Sanchez