Hardworking student with background in management and hospitality. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
1
1
year of professional experience
Work History
General Manager
Sharetea
08.2021 - 07.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Restaurant Hostess
Sizzle Korean BBQ
04.2022 - 08.2022
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Glendale, AZ
05.2025
Bachelor of Science - Political Science
Arizona State University
Glendale, AZ
05.2025
Skills
Leadership and team building
Customer Service
Problem Resolution
Time Management
Strong multitasking
Scheduling
Timeline
Restaurant Hostess
Sizzle Korean BBQ
04.2022 - 08.2022
General Manager
Sharetea
08.2021 - 07.2022
Bachelor of Science - Criminology And Criminal Justice