Baylee Clark
Astoria,OR
Summary
Reliable, dedicated and detail oriented with over 4 years bartending / waitressing experience. Skilled in prep work restocking and maintaining a clean, organized bar area. Firm believer in the customer is always right and that they come first. Everyone deserves to feel seen, heard and made feel special. Quick at coming up with solutions to any issue that is presented. Photographic(ish) memory. Eager to learn new techniques, recipes or anything new in general. Very positive attitude, work has always been a escape from reality.
Overview
7
7
years of professional experience
Work History
Bartender
T. Paul's Supper Club
Astoria, OR
07.2021 - 01.2026
- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area to ensure efficient service flow.
- Assisted in training new bartenders on menu items.
- Managed inventory levels by tracking supplies and replenishing inventory.
- Monitored guest interactions to provide exceptional customer service and address concerns promptly.
- Served high customer volumes during special events, busy nights, and weekends.
- Managed cash handling duties.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Maintained a clean and organized workspace by following health and safety regulations.
- Developed loyal clientele by consistently delivering excellent service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and catering to special requests and/or needs.
- Enhanced overall guest experience by addressing concerns and resolving issues in a timely manner.
Shift Manager
Okie's Thriftway Market
Naselle, WA
04.2019 - 07.2021
- Supervised daily operations ensuring compliance with company policies and safety standards..
- Resolved customer inquiries promptly, promoting positive shopping experiences and loyalty.
- Handled customer concerns effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, customer service and job responsibilities.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Monitored inventory levels.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Opened and closed the store, counted tills, printed off reports.
- Took inventory and placed orders for multiple departments.
- Maintained a clean and orderly workspace.
Education
High School Diploma -
Ilwaco High School
Ilwaco, WA06-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
- Handling difficult customers
- Memory retention
- Service-oriented mindset
- Creative mixology
- Anticipating guest needs
- Safe food handling procedures
- Outstanding customer service
- Maintaining a clean bar
Timeline
Bartender
T. Paul's Supper Club
07.2021 - 01.2026
Shift Manager
Okie's Thriftway Market
04.2019 - 07.2021
High School Diploma -
Ilwaco High School