BayLee Cross

Medical Assistant

HEALTHPOINTE

01.2023 - Current

Aided treatments by providing necessary assistance to healthcare professionals.
Maintained examination room cleanliness and stocked necessary supplies.
Accurately recorded vital signs including blood pressure, temperature, pulse rate, and respiratory rate.
Administered medications under the direction of healthcare professionals
Performed basic laboratory tests including collecting specimens and conducting routine tests
Managed patient medical records by accurately documenting information in electronic health record systems
Scheduled appointments for patients, coordinating with other departments as needed
Handled patient questions and issues with professionalism, ensuring timely resolution.
Educated patients on medication instructions, post-treatment care, and preventive measures
Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
Collaborated with insurance companies to verify coverage eligibility for patients' medical services
Coordinated referrals to specialists or other healthcare providers based on physician recommendations
Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
Contributed to a positive work environment through effective communication with colleagues
Aided in training new medical assistants on office protocols and clinical procedures
Assisted with administrative tasks such as filing documents or processing paperwork
Closely monitored inventory levels of vaccines or medications requiring special storage conditions
Responded quickly during emergencies or urgent situations within the clinic setting
Served as a liaison between patients/families and healthcare providers to facilitate smooth communication