Baylee Czech
Scottsdale,Arizona
Summary
Detail-oriented administrative and operations professional with 6+ years of experience across government, financial services, insurance, and compliance-focused environments. Brings strong benefits and health insurance literacy, including retirement plan fundamentals and payroll-adjacent processes, developed through professional experience. Known for accuracy, confidentiality, clear communication, and the ability to quickly learn new systems in fast-paced, security-sensitive environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Investigator
Arizona Board of Fingerprinting
01.2025 - Current
- Review applicant files, criminal history records, and supporting documentation to assess eligibility for good-cause exceptions
- Analyze handwritten personal statements and official records to ensure accuracy and regulatory compliance
- Document findings and provide recommendations in accordance with state policies and procedures
- Handle sensitive personal and legal information with discretion and strict confidentiality
Property Renovation & Project Support
Independent Contractor
01.2025
- Planned and coordinated residential renovation projects, managing timelines, materials, and task prioritization
- Ordered, retrieved, and tracked supplies while maintaining budget awareness and documentation
- Coordinated project workflows from demolition through reconstruction to ensure quality and completion standards
- Demonstrated strong problem-solving, adaptability, and accountability while managing multiple concurrent tasks
Insurance Operations & Member Support
USAA
01.2024 - 01.2025
- Supported members with auto, homeowners, and valuable personal property insurance products in a regulated environment
- Explained coverage options, policy details, and insurance-related financial considerations in clear, accessible language
- Processed policy applications, updates, and documentation with strong attention to accuracy and compliance
- Utilized internal systems to manage records, verify information, and adhere to internal and regulatory standards
Records & Administrative Operations Specialist
Arizona Department of Corrections
01.2022 - 01.2024
- Managed intake processing for over 100+ inmates daily, collecting and verifying criminal history documentation
- Entered and maintained sensitive data including state and federal ID numbers, FBI numbers, Social Security numbers, crime codes, and sentencing information
- Ensured data accuracy and compliance with state and federal record keeping requirements
- Trained and onboarded new staff, providing guidance on procedures, systems, and documentation standards
- Maintained organized records and supported audits through meticulous documentation practices
- Records Clerk II, Administrative Assistant II, Administrative Assistant III
Real Estate Assistant
Family Real Estate Business
2020 - 01.2022
- Supported a licensed real estate agent with administrative and operational tasks
- Scheduled and coordinated client meetings, property showings, and communications
- Processed real estate documentation with strong attention to detail and strict deadlines
- Maintained organized records to support transactions and compliance requirements
Education
High School Diploma -
Pinnacle High School
Skills
- Payroll-Adjacent Support
- Health Insurance & Benefits Literacy
- Retirement Plan Fundamentals
- Employee & Client Support
- HRIS & Case Management Systems (User-Level): ADP, UKG, Workday
- Compliance & Audit Support
- Confidential Data Handling
- Documentation & Records Management
- Training & Onboarding
- Salesforce (User-Level): Profile management, case records and documentation
- Advanced Proficiency in Microsoft Excel, Word, Powerpoint, and Google Workspace
- High-Volume Data Processing
- Attention to Detail in Regulated Environments
Certification
- Arizona Criminal Justice Information System (ACJIS) Compliance training and clearance for access to criminal history and background check systems
- State-Mandated information security and cybersecurity training, including handling of sensitive data, system access controls, and workstation security
- Cybersecurity awareness training focused on data privacy, secure system use, and malware recognition
Timeline
Investigator
Arizona Board of Fingerprinting
01.2025 - Current
Property Renovation & Project Support
Independent Contractor
01.2025
Insurance Operations & Member Support
USAA
01.2024 - 01.2025
Records & Administrative Operations Specialist
Arizona Department of Corrections
01.2022 - 01.2024
Real Estate Assistant
Family Real Estate Business
2020 - 01.2022
High School Diploma -
Pinnacle High School