Baylee Hardin
Spokane,WA
Summary
Talented and high-energy worker consistently meets critical business needs with organized, transparent and skilled approach. Knowledgeable about microsoft office, typing, computer usage, and document filing operations. Skilled in customer needs. Effectively coordinates teams, resources and paperwork to quickly accomplish challenging goals. I have ample experience in computer applications from college and school. I also have plenty of experience in filing and office work from my assistant manager role.
Overview
2
2
years of professional experience
Work History
SHIFT SUPERVISOR
Club Demonstration Services At Costco
Spokane, WA
04.2024 - Current
- Completed opening and closing duties utilizing appropriate checklists
- Supervised department employees and monitored equipment to support functionality
- Built and maintained positive relationships with supervisors, coworkers and guests
- Motivated team to deliver quality service while promoting energetic and collaborative environment
- Delegated tasks, communicated expectations and directed workflows to improve performance
- Filled daily paperwork
- Input receipts
- Buy product for demonstrations
- Organize demonstrations for the next day
- File paperwork for demonstrations from the day before and for the next day
- Make sure sales advisors are well equipped for their demonstrations
- Regularly checking on sales advisors throughout the day.
SALES ADVISOR
Club Demonstration Services At Costco
Spokane Valley, WA
01.2023 - 04.2024
- Provided samples for Costco members
- Providing breaks for sales advisors
- Informing members about product
- Maintain a clean safe work space
- Maintain an organized and efficient work system
- Set up and clean up demonstration carts
- Prepare food according to safety guidelines
- Helped manager with buying product for the next day.
CASHIER
JCPenney
Spokane, WA
10.2022 - 12.2022
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Received feedback and complaints while demonstrating exceptional customer service
- Assisted customers with locating hard-to-find items
- Balanced cash drawers at shift beginning and end
- Cleaned and sanitized checkouts and other high-touch surfaces
- Maintained clear checkout area for tidy presentation
- Learned special prices and promotions and encouraged customers to participate in offers
- Provided customers with outstanding customer service exceeding store expectations
- Paid attention to surroundings to best serve customers and prevent shrink
- Set up merchandise displays, including endcaps, floor displays and aisles
- Adhered to cash handling policies and procedures
- Answered questions regarding special and seasonal products
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Kept up high pace to minimize customer wait times at checkout
- Maintained knowledge of current products and proper pricing
- Returned non-purchased products to shelves, maintaining strong visual merchandising
- Promoted store loyalty programs, credit cards and protection plans to guests.
Education
HIGH SCHOOL DIPLOMA -
John R. Rogers High School
06.2024
ASSOCIATE OF ARTS - GENERAL STUDIES -
Spokane Falls Community College
06.2024
Skills
- Communication
- Organization
- Time Management
- Fast learner
- Data analytics
- Manage schedules
- Store opening and closing
- Team motivation
- File systems management
- Microsoft expertise
- Filing experience
- Typing and 10-Key Entry
- Typing and written communication
Volunteer Experience
VOLUNTEER, 06/01/22, 08/01/22, Animal Refuge, San Jose, San Jose, Costa Rica, Feed animals, Cleaned habitats, Cleaned refuge i.e, mopping floors, wiping things down, sweeping etc., Gave tours of the refuge to visitors., Provided knowledge of animals and the sanctuary., Answered questions.
Hobbies and Interests
Incredibly creative and dabble in some of everything, from miniatures to taxidermy I love it all.
Timeline
SHIFT SUPERVISOR
Club Demonstration Services At Costco
04.2024 - Current
SALES ADVISOR
Club Demonstration Services At Costco
01.2023 - 04.2024
CASHIER
JCPenney
10.2022 - 12.2022
HIGH SCHOOL DIPLOMA -
John R. Rogers High School
ASSOCIATE OF ARTS - GENERAL STUDIES -
Spokane Falls Community College