Baylee Leary
Butte,MT
Summary
- Self- motivated with excellent learning skills.
- Dependable and capable of accepting responsibility and making decisions.
- Work effectively within teams/work groups.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Comfort Inn By Choice Hotels
07.2023 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Answered customer telephone calls promptly and appropriately handled needs.
- Trained new staff members in customer service techniques and hotel operations.
- Proven ability to learn quickly and adapt to new situations.
Child Caregiver
Kidventures
02.2018 - 05.2023
- Managed staff when owner wasn't available.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents and guardians to discuss child progress.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided emotional support and guidance to children during difficult times.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Busser/Hostess
Casagranda's Steakhouse
11.2016 - 08.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Bussing tables
Education
Associate of Applied Science - Medical Assistant
Bryan University Online
Tempe, AZ12.2024
High School Diploma -
Butte High School
Butte Montana05.2018
Skills
- Maintaining Safe Environment
- Caring and Responsible
- Customer Service
- Office Organization
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Training and Mentoring
Timeline
Front Desk Agent
Comfort Inn By Choice Hotels
07.2023 - Current
Child Caregiver
Kidventures
02.2018 - 05.2023
Busser/Hostess
Casagranda's Steakhouse
11.2016 - 08.2018
Associate of Applied Science - Medical Assistant
Bryan University Online
High School Diploma -
Butte High School
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