Bayley Armstrong
Ogden,IA
Summary
Experienced and personable receptionist with diverse background in office settings. Knowledgeable in security protocols, delivering exceptional service, and fulfilling clerical requirements. Demonstrates excellent time management skills and resourceful approach to handling multiple tasks simultaneously.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nurses Aide
Rotary Senior Living
02.2022 - 10.2024
- To perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
- Documented or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- Observed or examined patients to detect symptoms that may require medical attention.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Receptionist
La'James International College
03.2021 - 03.2022
- Scheduled appointments and maintain and update appointment calendars for 5 locations simultaneously
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Customer Service Agent
Kohl's
09.2019 - 04.2021
- Restocked/reprices items
- Greeted customers and ascertained what each customer wants or needs
- Opened and closed cash registers, performing tasks such as counting money, coupons, and vouchers, and balancing cash drawers
- Operated telephone switchboard to answer, screen, or forward calls, providing information, and taking messages.
Education
Accounting Degree -
Iowa Central Community College
Diploma -
Fort Dodge Senior High
01.2018
Skills
- Maintaining confidentiality
- Animal Behavior
- Reception duties
- Administrative Support
Certification
- Certified Nurses Aide, 11/01/22
- Office Financial Clerk, 08/01/24
Timeline
Certified Nurses Aide
Rotary Senior Living
02.2022 - 10.2024
Receptionist
La'James International College
03.2021 - 03.2022
Customer Service Agent
Kohl's
09.2019 - 04.2021
Diploma -
Fort Dodge Senior High
Accounting Degree -
Iowa Central Community College
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