Seasoned, multi-talented employee, adept in strategic sourcing and supplier relationship management. Expert in optimizing supply chains and project management, achieving significant procurement efficiencies. Demonstrates exceptional problem-solving abilities and attention to detail, ensuring seamless operational execution in any field required.
Overview
8
8
years of professional experience
Work History
Capacity Procurement Representative II
J.B. Hunt Transportation LLC
03.2022 - Current
Determined if third party capacity was sufficient for needs for customer promise, and sourcing additional capacity when needs were not met
Monitored the performance of providers against contractual agreements
Responded to customer and carrier inquiries about order status, changes, and cancellations
Implemented new tools or systems designed to streamline the procurement process
Participated in regular meetings with customer to ensure contractual obligations were met and that additional solutions were provided and discussed at length
Assisted in developing budget forecasts for upcoming fiscal periods
Analyzed historical data related to purchasing activities
Presented proposals to prospective clients to clearly describe product offerings and pricing structure
Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
Southeast Regional Account Executive
Mountain Bird Coffee Company
08.2019 - 03.2022
Built and maintained pipeline that supported monthly, quarterly and annual goals
Organized events such as trade shows, webinars, conferences to promote products and services
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Communicated effectively with customers, supervisors, and team members
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Customer Service Delivery Team Member
Railway Coffee
05.2017 - 08.2019
Notified supervisors of item shortages and organized materials in appropriate locations
Weekly operation of highly technical machinery and systems to generate desired product in a timely fashion
Participated actively in company-wide initiatives aimed at enhancing overall organizational effectiveness.
Provided oversight of delivery and pick-up of product while reporting statistics and measurements to a cohort and discussing avenues for future improvement of the product
Provided exceptional customer support in addressing concerns and resolving issues promptly to maintain long-term client relationships.
Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
Worship & Production Resident
The Bridge Community Church
05.2017 - 05.2019
Provided oversight of volunteer efficiency and daily maintenance of media owned by the organization
Acted as a team lead for a group of musicians and hospitality volunteers, aiding and creating an improved experience for visitors of the organization
Contacted and maintained professional relationships with donors to the organization, whilst seeking to grow donor numbers and allocate received donations efficiently
Participated in consistent mentorship from senior employees, allowing opportunities to be in pursuit of better output from myself and the teams appointed to me
Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
Participated in over 2 years worth of assigned educational conferences, rotations, period testing and advisor meetings.
Education
BACHELOR OF ARTS (B.A.) - COMMUNICATION STUDIES
Louisiana Tech University
Ruston, LA
11.2017
Skills
Supply chain optimization
Strategic sourcing
Supplier relationship management
Critical thinking
Data entry
Problem resolution
Relationship building
Conflict resolution
Time management
Timeline
Capacity Procurement Representative II
J.B. Hunt Transportation LLC
03.2022 - Current
Southeast Regional Account Executive
Mountain Bird Coffee Company
08.2019 - 03.2022
Customer Service Delivery Team Member
Railway Coffee
05.2017 - 08.2019
Worship & Production Resident
The Bridge Community Church
05.2017 - 05.2019
BACHELOR OF ARTS (B.A.) - COMMUNICATION STUDIES
Louisiana Tech University
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