Katherine McBride
Farmington,AR
Summary
Accomplished Logistics/Safety Specialist along with Customer Service offering exceptional analytical, problem solving and interpersonal skills with experience handling difficult situation while providing solutions that are mutually beneficial to the employer and the customer. I am seeking a position that offers challenging growth with advancement opportunities in a fast-paced professional environment.
Overview
19
19
years of professional experience
Work History
Capacity Procurement Representative
J.B. Hunt Transportation
08.2024 - 03.2025
- Resolved daily issues by, but not limited to, ensuring on-time deliveries and optimal margins for the company.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
Safety Technology/Compliance Coordinator
J.B. Hunt Transportation
03.2023 - 08.2024
- Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
- Notifying Administration and appropriate departments of any behaviors triggered in our system and report them and any other findings to their Hierarchy if needed.
- Streamlined processes for increased efficiency in monitoring and updating Exceptions through Safety Direct, Lytx and DriveWyze systems.
Onboarding Specialist
J.B. Hunt Transportation
05.2022 - 03.2023
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Customer Service Account Representative
J.B. Hunt Transportation
10.2005 - 01.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined account management processes for improved efficiency and reduced response times.
- Facilitated strong client relationships and achieved a high level of customer trust by consistently providing accurate information with clear communication and timely followups.
- Analyzed client data to assess trends and identify opportunities for growth or improvement within accounts.
Education
Nursing
University of Central Oklahoma
Edmond, OKNursing
Tulsa Community College
Tulsa, OKHigh School Diploma -
Greenland High School
Greenland05-2000
Skills
- Supplier relationship management
- Supply chain optimization
- Strategic sourcing
- Global procurement
CHARACTER ATTRIBUTES:
- Energetic employee with exceptional analytical, organizational and people skills.
- Dedicated to achieving profitability and delivering outstand customer service with strong personal ethics and integrity.
- Convey a professional image of honesty and concern for my customer's and colleague's needs.
- Good conflict-resolution skills and excellent communicator.
- Work well under pressure and deadlines. I’m willing to work weekends, all shifts, and overtime.
Timeline
Capacity Procurement Representative
J.B. Hunt Transportation
08.2024 - 03.2025
Safety Technology/Compliance Coordinator
J.B. Hunt Transportation
03.2023 - 08.2024
Onboarding Specialist
J.B. Hunt Transportation
05.2022 - 03.2023
Customer Service Account Representative
J.B. Hunt Transportation
10.2005 - 01.2015
Nursing
University of Central Oklahoma
Nursing
Tulsa Community College
High School Diploma -
Greenland High School
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