BAYLEY PHILLIPS
Apex,USA
Summary
I am a passionate and purpose-driven student pursuing Psychology and Exercise and Sport Science at UNC Chapel Hill, working toward a career in Public Health, particularly in the field of Occupational Therapy and Sciences. My experiences span customer service, youth sports coaching, and community-based volunteer work which have collectively shaped my commitment to health advocacy, wellness promotion, and inclusive care. I believe that wellness is more than a goal - it is a right that starts by meeting people where they are. Whether working with youth, underserved communities, or neurodiverse individuals, I bring empathy, energy, and a commitment to building systems that promote health access, functional empowermnet, and lifelong resilience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server/Sever Trainer
Town Hall Burger and Beer
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Occupational Therapy Shadow
Developmental Therapy Associates
03.2024 - Current
- Observed licensed occupational therapists in clinical settings to gain practical insights into patient care and treatment methodologies.
- Assisted therapists with patient evaluations, documenting observations, and contributing to treatment planning.
- Participated in therapy sessions to understand therapeutic techniques and interventions used for various conditions.
- Developed skills in maintaining patient confidentiality and adhering to ethical standards in healthcare.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Marketing and HR Intern
The MAPS Group
01.2024 - Current
- Conducted market research and analysis on human resources trends and practices in diverse urban environments.
- Assisted in developing marketing materials, including social media content, blog posts, and newsletters, to promote HR consulting services across multiple geographic markets.
- Supported client outreach efforts by compiling contact lists, drafting email campaigns, and coordinating follow-up communications.
- Contributed to the creation of client proposals and presentations showcasing HR consulting solutions tailored to regional business needs.
Restaurant Server/Server & Host Trainer
Buffalo Wild Wings
05.2023 - 05.2024
- Guided new and prospective employees through the working systems of the restaurant with motivating and supportive lessons and scenarios.
- Adapted to new technological systems through module training and applied such knowledge into the working systems of the restaurant.
- Constructively communicated with restaurant management members to successfully resolve service-related issues to maintain strong guest satisfaction.
- Attentively and readily addressed customer needs by developing long-term relationships to increase opportunities for repeat business.
Education
B.A - Psychology & Exercise And Sport Science
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2026
High School Diploma - undefined
Apex Friendship High School
Apex, NC01.2022
Skills
- Effective organizational skills
- Effective interpersonal abilities
- Independent and collaborative work
- Proficient in managing multiple tasks with precision
- Flexible problem-solving in professional environments
- Service-oriented organizational management
- Proficient in adaptive clinic management
- Attention to detail in collaboration
Certification
- BLA CPR Certification (2017)
- CLE Word and PowerPoint (2018)
- CLE Excel (2020)
Awards
GPA: 4.47 (weighted), National Honor Society (2019-2022), AFHS Key Club (2018-2022) (50 hours of volunteer work annually), Varsity Women's Lacrosse Team (2019-2022), Academic All-Conference (2019-2022) and Team All-Conference, Varsity Women's Lacrosse Team Captain (2021-2022), Club/Travel Lacrosse (2015-2022), Junior S.O.S. Member (2017-present), Wake Up and Read Volunteer (2015-present)
Timeline
Bartender/Server/Sever Trainer
Town Hall Burger and Beer
05.2024 - Current
Occupational Therapy Shadow
Developmental Therapy Associates
03.2024 - Current
Marketing and HR Intern
The MAPS Group
01.2024 - Current
Restaurant Server/Server & Host Trainer
Buffalo Wild Wings
05.2023 - 05.2024
High School Diploma - undefined
Apex Friendship High School
B.A - Psychology & Exercise And Sport Science
University of North Carolina At Chapel Hill
Similar Profiles
Mason NaborsMason Nabors
Cashier Assistant at Town Hall Burger and BeerCashier Assistant at Town Hall Burger and Beer
Kayla ArtisKayla Artis
Assistant General Manager at Clinton Hall Beer Hall & Slate RooftopAssistant General Manager at Clinton Hall Beer Hall & Slate Rooftop
Christopher GermannChristopher Germann
Bartender/Front Of House Manager at Best of Luck Beer HallBartender/Front Of House Manager at Best of Luck Beer Hall
Jordan ByrdJordan Byrd
Administrative Associate II at Department of Public Safety-Juvenile Court OfficeAdministrative Associate II at Department of Public Safety-Juvenile Court Office
Renae GreeneRenae Greene
Senior Project Manager/Global Project Manager at Worldwide Clinical TrialsSenior Project Manager/Global Project Manager at Worldwide Clinical Trials