Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bayli Wolfe

Charlotte,NC

Summary

Experienced and enthusiastic candidate with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Float Consultant - Shift Lead

True REST Float Spa
06.2023 - Current

Boosted sales revenue by identifying customer needs and recommending appropriate products or services.

  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Contributed to positive team culture, driving motivation and productivity among peers.
  • Assisted in the development of new sales strategies, resulting in increased conversion rates among potential buyers.

Hostess

Mary O'Neill's
09.2021 - 08.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Cashier

Jet's Pizza
08.2020 - 08.2021
    • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Mentored new employees on cashier duties and best practices, improving overall staff performance.
    • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Bachelor of Science - Computer Engineering

University of North Carolina At Charlotte
Charlotte, NC
05.2027

Bachelor of Arts - Animation

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • C# Programming
  • Microsoft Excel
  • Strategic Planning
  • Sales Development
  • Upselling
  • Building Rapport
  • Complex Problem-Solving
  • Conflict Resolution

Certification

  • Microsoft Office Specialist, 02/01/23, Present
  • Microsoft Office Specialist, 03/01/19, 02/01/23

Timeline

Float Consultant - Shift Lead

True REST Float Spa
06.2023 - Current

Hostess

Mary O'Neill's
09.2021 - 08.2022

Cashier

Jet's Pizza
08.2020 - 08.2021

Bachelor of Science - Computer Engineering

University of North Carolina At Charlotte

Bachelor of Arts - Animation

University of North Carolina At Greensboro
  • Microsoft Office Specialist, 02/01/23, Present
  • Microsoft Office Specialist, 03/01/19, 02/01/23
Bayli Wolfe