Baylie Cyrus
Proctorville
Summary
Detail-oriented office administrator skilled in task prioritization and maintaining confidential records. Experienced in facilitating communication between medical staff and patients, resulting in improved workflow and patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maternal Fetal Medicine Secretary
Cabell Huntington Hospital
10.2019 - Current
- Managed scheduling and appointment coordination for multiple departments, enhancing operational efficiency.
- Facilitated communication between medical staff and patients, ensuring timely information dissemination.
- Organized and maintained confidential patient records in compliance with HIPAA regulations.
- Streamlined office procedures, resulting in improved workflow and reduced administrative delays.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary
Huntington Internal Medicine Group
03.2014 - 10.2019
- Managed scheduling for patient appointments and physician availability.
- Coordinated communication between medical staff, patients, and external vendors.
- Maintained organized patient records using electronic health record (EHR) systems.
- Assisted in billing processes by verifying insurance information and patient details.
- Scheduled appointments and conducted follow-up calls to clients.
- Trained new administrative staff on office procedures and software applications.
Tanning Key Holder
Sun Tan City
04.2013 - 03.2014
- Oversaw daily operations, ensuring exceptional customer service and store presentation.
- Trained and mentored staff on product knowledge and effective sales techniques.
- Managed inventory control, including stock replenishment and product rotation.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
- Developed scheduling plans to optimize staffing levels during peak times.
- Opened and closed the salon according to established protocols, securing premises at the end of each day for added security measures.
- Handled cash transactions accurately, reconciling daily sales reports for management review.
Education
GED -
Tolsia High School
Fort Gay, WVSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- File management
- Supply ordering
- Mail distribution
- HIPAA guideline compliance
- Phone etiquette
- Task prioritization
Certification
CPR Certified
Languages
English
Timeline
Maternal Fetal Medicine Secretary
Cabell Huntington Hospital
10.2019 - Current
Secretary
Huntington Internal Medicine Group
03.2014 - 10.2019
Tanning Key Holder
Sun Tan City
04.2013 - 03.2014
GED -
Tolsia High School