Baylie Moayedi
6216 San Ricardo Way,CA
Summary
Experienced Security Officer at Allied Universal skilled in incident reporting and conflict resolution. Proven ability to enhance safety protocols and deliver superior customer service while collaborating effectively with teams. Adept at problem-solving and maintaining vigilance, contributing to a 15% reduction in security incidents through proactive measures and detailed report writing.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
12.2025 - Current
- Monitored premises, ensuring safety and security protocols were consistently followed.
- Conducted regular patrols to identify and mitigate potential threats or hazards.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Assisted in training new officers on safety procedures and emergency response protocols.
- Prepared detailed reports on daily activities and incident responses for management review.
- Implemented access control measures, verifying credentials of personnel and visitors.
- Collaborated with team members to enhance overall security strategies and practices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Children Orchad
Cypress, CA
10.2025 - 12.2025
- Handled customer inquiries and resolved issues promptly for satisfaction.
- Provided product knowledge and recommendations to inform purchasing decisions.
- Participated in visual merchandising initiatives to attract customers.
- Trained new associates on operational procedures and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Nordstrom Rack
Costa Mesa, CA
06.2022 - 09.2025
- Facilitated customer merchandise selection to optimize shopping experience.
- Managed organized displays and maintained accurate inventory levels.
- Executed transaction processing with precision utilizing point-of-sale systems.
- Facilitated collaboration among team members to achieve daily sales targets.
Education
High School Diploma -
Keith McCarthy Academy
Lake Elsinore, CA06.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Conflict de-escalation
- Conflict resolution techniques
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Money handling
- Product knowledge
- Cash register operation
- Relationship building
Timeline
Security Officer
Allied Universal Security Services
12.2025 - Current
Sales Associate
Children Orchad
10.2025 - 12.2025
Sales Associate
Nordstrom Rack
06.2022 - 09.2025
High School Diploma -
Keith McCarthy Academy