Summary
Overview
Work History
Education
Skills
Timeline
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Bayli Jo Cooley

Newton,IL

Summary

Customer-oriented Wireless Sales Associate with thorough knowledge of company's products and services and familiarity of customer and market dynamics. Versed in assessing customer needs, maintaining stock and cross-selling products. Proficient in POS system operations coupled with positive, energetic demeanor. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Apparel Associate

Walmart
07.2024 - Current
  • Organized clothes and replenished shelves.
  • Guided customers to locate desired products.

Cashier

IGA
12.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Mobile Expert

T-Mobile
02.2023 - 08.2023
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Activated both contract and pre-paid wireless phones for Number customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.

Apparel Associate

Walmart
01.2022 - 02.2023
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Created impactful store displays and merchandising layouts to maximize sales.

CAP 2 Associate

Walmart
04.2021 - 01.2022
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Stocked designated items on shelves, end caps and displays.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.

CNA

Newton Care Center
10.2020 - 03.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Crew Member

McDonald’s
07.2020 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Childcare Worker

Little Lamb Day Care
01.2020 - 05.2020
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

Dishwasher/ Cook

Boondocks Bar And Grill
09.2017 - 01.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Diploma -

Ramsey High School
Ramsey, IL
05.2019

Skills

  • Customer Care
  • Phone Answering
  • Adaptable and Flexible
  • Cash Control
  • Client Needs Assessment
  • Meeting Sales Goals
  • Building Customer Loyalty
  • Customer Education
  • Cash Register Systems
  • Available Nights, Weekends and Holidays
  • Store Layouts
  • Pricing Plans

Timeline

Apparel Associate

Walmart
07.2024 - Current

Cashier

IGA
12.2023 - 07.2024

Mobile Expert

T-Mobile
02.2023 - 08.2023

Apparel Associate

Walmart
01.2022 - 02.2023

CAP 2 Associate

Walmart
04.2021 - 01.2022

CNA

Newton Care Center
10.2020 - 03.2021

Crew Member

McDonald’s
07.2020 - 10.2020

Childcare Worker

Little Lamb Day Care
01.2020 - 05.2020

Dishwasher/ Cook

Boondocks Bar And Grill
09.2017 - 01.2020

Diploma -

Ramsey High School

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