Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Team Lead
Ultimate Air Trampoline Park
San Angelo, TX
06.2022 - Current
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Supported the manager in developing plans for future projects, initiatives and objectives.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Employee
San Angelo Skating Rink
San Angelo, TX
01.2019 - 07.2019
Understood and followed oral and written directions.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.