Baylor Ziman
Baltimore,MD
Summary
As a dedicated service industry professional of over a decade I have integrated my passions for history, cultural awareness, and community building into my work and curated vibrant, educational, and welcoming environments for the people of Baltimore and beyond to enjoy and connect with others. My education and travels have shaped a cosmopolitan world view as well as a dedication to grow and serve my community to the best of my abilities.
Overview
15
15
years of professional experience
1
1
Language
Work History
Lead Bartender
Bar Clavel
Baltimore, MD
04.2024 - Current
- Supervised daily bar operations, ensuring efficient workflow and high service standards while making upwards of 500 cocktails per shift.
- Trained and mentored junior bartenders in mixology techniques, drink recipes, company policies and best practices to maintain consistent customer service excellence.
- Traveled extensively to various parts of Mexico with fellow bartenders to conduct research on agave spirits and native ingredients while forging lasting relationships with multi-generational mezcal and tequila producers.
- Worked creatively with a team to develop unique and innovative cocktails, educate guests about the history and culture surrounding agave spirits, and provide engaging service to ensure customer satisfaction
- Resolved any guest complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Bartender
Backwater Books
Ellicott City, MD
09.2025 - Current
- Developed signature cocktails, contributing to an innovative drink menu that attracted new clientele.
- Engaged with guests in a manner that established a sense of community and acceptance, ensuring repeat business.
- Worked with colleagues to brainstorm and implement practices and programs aimed at increasing sales and promoting company growth.
Bartender
WC Harlan
Baltimore, MD
09.2021 - 04.2024
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upheld high quality standards and learned to problem solve and create innovative cocktails on the spot using a vast array of unique spirits.
- Educated guests on the complex world of amaro, emphasizing its diversity and deep roots in various cultures around the globe by providing guided tastings and other immersive experiences.
- Formed a close bond with my talented teammates, fostering an atmosphere of creativity, productivity, and collaboration that continuously awed and inspired guests.
Server, Expo/Food Runner, Bartender
Bar Clavel
Baltimore, MD
05.2016 - 08.2021
- Developed strong relationships with regular customers, enhancing guest experiences and fostering repeat business.
- Used my proficiency in Spanish to serve as a translator between back of house and management and enhance operational efficiency.
- Trained and mentored new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Cashier/Projectionist
Charles Theater
Baltimore, MD
01.2015 - 03.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management, ensuring accurate till balances at end of shifts.
- Maintained cleanliness and organization of concessions area for optimal service flow.
- Learned to operate digital projectors and balance audio levels and picture quality. Ensured films started on time and continued without interruption.
Market Manager
The Verandah
Baltimore, MD
04.2011 - 01.2015
- Entrusted at a young age to manage food stall operations at various farmers markets in Baltimore, DC, and surrounding areas including markets at government buildings such as the Health and Human Services and Food and Drug Administration headquarters.
- Established relationships with local farmers and vendors, collaborating to promote the success of our respective businesses.
- Prepared and served high volumes of food year round while maintaining safety and cleanliness.
- Maintained a rigorous work schedule while attending school full time.
Education
Bachelor of Arts - Policy, Politics, And International Affairs
University of Baltimore
Baltimore, MD05-2026
High School Diploma -
Baltimore School For The Arts
Baltimore, MD2012
Skills
- Employee management
- Fluent in Spanish
- Heightened cultural sensitivity
- Community engagement
- Design skills
- Creative writing
- Well-versed in mixology/cocktail creation
- Extensive knowledge of spirits
- Outstanding customer service
Languages
Spanish
Professional Working
Timeline
Bartender
Backwater Books
09.2025 - Current
Lead Bartender
Bar Clavel
04.2024 - Current
Bartender
WC Harlan
09.2021 - 04.2024
Server, Expo/Food Runner, Bartender
Bar Clavel
05.2016 - 08.2021
Cashier/Projectionist
Charles Theater
01.2015 - 03.2016
Market Manager
The Verandah
04.2011 - 01.2015
Bachelor of Arts - Policy, Politics, And International Affairs
University of Baltimore
High School Diploma -
Baltimore School For The Arts