Bayly Nasworthy
Watertown
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Hotel Housekeeper
Best Western Hotel
Watertown, NY
04.2025 - 06.2025
- Maintained cleanliness and organization in guest rooms and common areas.
- Collaborated with team members to ensure timely completion of daily housekeeping tasks.
- Utilized cleaning equipment and chemicals effectively to uphold safety standards.
- Inspected rooms for maintenance needs and reported issues to management promptly.
- Assisted in inventory management of cleaning supplies and linens.
- Adapted quickly to changing priorities while maintaining high service standards.
- Followed established protocols for infection prevention and sanitation practices.
- Enhanced guest satisfaction by ensuring attention to detail in room presentation.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Deli Stocker
Sams Club Distribution
Watertown, NY
09.2021 - 01.2022
- Stocked deli items efficiently to ensure product availability and freshness.
- Maintained cleanliness and organization of deli display cases.
- Assisted in inventory management by monitoring stock levels and replenishing supplies.
- Collaborated with team members to optimize workflow and enhance customer service.
- Responded promptly to customer inquiries regarding deli products and services.
- Implemented best practices for food safety and sanitation compliance in the deli area.
- Collaborated with team members to complete tasks efficiently and provide excellent customer service during peak hours.
- Provided exceptional customer service, addressing questions or concerns about deli products promptly while maintaining a friendly demeanor.
- Utilized time-management skills effectively while working independently or as part of a team during busy shifts or slower periods in the deli department.
- Increased sales by recommending complementary products to customers based on their preferences.
- Maintained high standards of food safety by properly storing, rotating, and disposing of perishable items.
- Maintained a positive attitude under pressure, ensuring a pleasant experience for customers even during high-traffic periods.
- Participated in weekly team meetings, providing input on ways to improve efficiency and overall customer satisfaction within the deli department.
- Reduced waste by closely monitoring expiration dates and implementing first-in, first-out rotation practices for perishable items.
- Enhanced product presentation by arranging deli items attractively and ensuring accurate labeling for easy customer identification.
- Improved deli efficiency by restocking shelves promptly and maintaining a clean work area.
Order Picker
Lowes Home Improvment
Watertown, NY
08.2021 - 09.2021
- Operated pallet jacks and forklifts to efficiently retrieve merchandise from warehouse shelves
- Accurately picked orders based on customer requests and inventory management systems
- Maintained cleanliness and organization of work area to ensure safety compliance
- Collaborated with team members to streamline order fulfillment processes
- Conducted regular inventory checks to verify stock levels and report discrepancies
- Assisted in training new employees on picking procedures and safety protocols
- Utilized handheld devices for scanning items, ensuring accurate order processing
- Followed established safety guidelines while handling heavy merchandise and equipment
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
BOH Team Member
Burger King
Watertown, NY
05.2017 - 10.2019
- Collaborated with kitchen staff to prepare and assemble food orders efficiently.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Followed food safety protocols during food preparation and handling processes.
- Supported team members by adapting quickly to changing tasks during peak hours.
- Operated kitchen equipment safely, ensuring proper use and maintenance practices.
- Communicated effectively with front-of-house staff to coordinate timely service delivery.
- Learned new recipes and cooking techniques to enhance culinary skills and efficiency.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
- Achieved consistent positive feedback from customers regarding meal quality and presentation standards.
- Served as liaison between BOH team members and management regarding operational needs or concerns.
- Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
- Improved workflow efficiency by organizing storage areas for easy access to supplies and equipment.
- Improved BOH team efficiency by streamlining food preparation processes and minimizing waste.
- Ensured timely completion of daily prep lists, supporting smooth shift transitions and minimizing downtime.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Maintained and sanitized service stations, prep areas, and countertops.
- Assisted with training new BOH staff members on established processes and goals.
- Prepared food and drinks while following safe food handling procedures.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Bussed tables, washed dishes and organized kitchen for prompt service.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
- Monitored food temperature, discarding items not stored correctly.
- Maintained high personal grooming standards and uniform presentation.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Cleaned and maintained work areas, equipment and utensils.
- Stocked and rotated food items according to expiration dates.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Trained new staff on food preparation and safety procedures.
Education
High School Diploma -
Watertown High School
Watertown, NYSkills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Safe chemical handling
- Guest relations
- Surface sanitation
- Odor control methods
- Deep cleaning
- Linen replacement
- Restocking supplies
Timeline
Hotel Housekeeper
Best Western Hotel
04.2025 - 06.2025
Deli Stocker
Sams Club Distribution
09.2021 - 01.2022
Order Picker
Lowes Home Improvment
08.2021 - 09.2021
BOH Team Member
Burger King
05.2017 - 10.2019
High School Diploma -
Watertown High School