Jelena Lane
Event Coordinator
Flagstaff,AZ
Summary
Experienced Event Coordinator with over 6 years of experience and success in driving events both in venues and at various locations. Focused leader with success in guiding teams during planning, coordination, and management of small and large-scale events. Committed to achieving goals and surpassing client expectations. Dedicated to creating high-quality educational programs with a minimum of 50% growth rate per year.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
Work History
Event Coordinator
Lowell Observatory
11.2017 - Current
- Participates and facilitates large community events/ partnerships
- Streamlines event efficiencies by accurately coordinating and managing customer logistical needs
- Organizes, coordinates and deploys onsite and offsite events while focusing on delivering superior customer service.
- Facilitates community programs to further educational outreach
- Fosters relationships with community and business partners.
- Manages administrative logistics of event bookings, invoicing, and contracts.
Public Program Scheduler
Lowell Observatory
06.2015 - 11.2017
- Developed tour programming to enhance guest experiences.
- Set schedules for 30 plus staff by planning and designating shifts and hours.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate event requests.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Generated reports to evaluate program success and make modifications.
- Managed event logistics and operations.
Marketing Intern
Busy Lizzie
05.2014 - 07.2014
- Outreached to potential clients through social media and other online mediums
- Collaborated with team members to help expand marketing channels.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Worked with vendors to complete projects according to schedule and specifications.
- Helped with planning and hosting of marketing events.
Education
B.S.B.A - Marketing
Northern Arizona University
Flagstaff, AZ 01.2012 - 05.2015
Skills
MS Office
Excellent multi-tasking ability
CRM
Customer Relations
G-Suite
Certification
Promotion and Marketing Promotion
Timeline
Event Manager Certificate
02-2022
Event Coordinator
Lowell Observatory
11.2017 - Current
Public Program Scheduler
Lowell Observatory
06.2015 - 11.2017
Promotion and Marketing Promotion
05-2015
Marketing Intern
Busy Lizzie
05.2014 - 07.2014
B.S.B.A - Marketing
Northern Arizona University
01.2012 - 05.2015