Rachel Elkes
Chicago,IL
Summary
Driven professional with several years of experience in hospitality industry and events planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
5
5
years of professional experience
Work History
Event Coordinator
City Experiences
Chicago , USA
06.2024 - Current
- Managed all on-site logistics and operations, overseeing setup, coordination of ceremony execution, and troubleshooting any issues that arose
- Led detailed planning calls with clients and vendors to finalize event details, contracts, and schedules, ensuring all parties were aligned and informed
- Coordinated 30-35 events simultaneously, including weddings, corporate gatherings, and social outings, ensuring seamless execution from planning through to event completion
- Worked closely with on-site operations teams, including catering, AV, and decoration crews, to ensure all event elements were delivered and executed to high standards
- Developed and maintained comprehensive event timelines and checklists, enhancing organizational efficiency and ensuring timely completion of tasks
- Negotiated and managed contracts with vendors and clients, securing favorable terms and ensuring compliance with agreed-upon specifications
- Implemented effective time management strategies, balancing multiple event preparations and on-site responsibilities to consistently meet client expectations and deadlines
- Provided exceptional customer service, addressing client inquiries and concerns promptly to ensure a positive and memorable event experience
Technical Recruiter
Apex Systems
Chicago , USA
06.2022 - 06.2024
- Lead weekly meetings with key internal stakeholders to continuously improve recruitment processes and execute as efficiently as possible
- Created 30+ Boolean Search Strings a week using effective SEO methods to secure applicant portfolios for expected openings
- Developed and implemented strategies to identify and source technical talent for multiple industries
- Built relationships with colleges and universities to stay informed on new technical talent
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Mastered five online recruiting platforms to ensure the acquisition of top talent for various technical positions
- Nominated for Apex Systems Rising Star Award for consistently exceeding weekly KPI’s
Event Management Intern
Cedar Rapids Kernels
Cedar Rapids , USA
04.2021 - 09.2021
- Assisted in the planning and execution of 60+ Minor League Baseball Games, including regular season home games and playoff games
- Acted as supervisor at Veterans Memorial Stadium during special events such as concerts and holiday gatherings
- Devised strategy to carry out weekly fan interaction programs, promotional activities, and giveaways
- Curated original social media content to advertise stadium events and increased average attendance by 5%
- Implemented contingency plans to address last-minute changes or unforeseen events
- Contributed to ticket operations by handling tasks such as ticketing distribution, overseeing attendance and tracking
- Managed VIP Diamond Suites and season ticket holders
- Worked closely with the ticketing department to address customer inquiries and resolve issues
Intern
Scioto Energy
Remote
04.2020 - 09.2020
- Conducted research to determine the best market approach for working with local customers
- Maintained daily updates of Excel spreadsheets to incorporate sales data
- Engaged in outbound communication to prospects through email and phone call
- Assisted with identifying and coordinating stakeholders
Education
Bachelor - Communication Studies
The University of Iowa
05.2022
Event Management Certification -
Skills
- MS Office
- Outlook
- Google Office
- Salesforce
- Bullhorn
- Indeed
- Daxtra
- LinkedIn Recruiter
- Facebook Ads
- Media Relations
- Expense Tracking
- Vendor Sourcing
- Social Media Management
- Project Management
- Budget Management
Hobbies and Interests
- Shopper Marketing
- Social Media Marketing
- Psychographics
- Data Analytics
Leadership Experience
- Social Media Chair, Delta Delta Delta Sorority, 2019 - 2020
- Millennials Committee, Apex Systems, 2022 - 2024
Timeline
Event Coordinator
City Experiences
06.2024 - Current
Technical Recruiter
Apex Systems
06.2022 - 06.2024
Event Management Intern
Cedar Rapids Kernels
04.2021 - 09.2021
Intern
Scioto Energy
04.2020 - 09.2020
Bachelor - Communication Studies
The University of Iowa
Event Management Certification -
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