Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Megan Smith

Iron River,WI

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.


Attentive Daycare Assistant Teacher with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Dedication to creating safe, inclusive and engaging learning environments for all children.

Overview

8
8
years of professional experience

Work History

Cashier

Midland Services, Inc
Iron River, WI
10.2018 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted to Assistant Manager in 2021
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Daycare Assistant Teacher

Smiling Faces Child Care
Iron River, WI
11.2019 - 04.2020
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Modeled appropriate activities and positive behavior management.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

Packager

Everett's Fisheries
Port Wing, WI
02.2018 - 11.2019
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Promoted delivery productivity by accurately labeling and organizing containers.
  • Completed documentation to record measurement, weight and product count.

Customer Service Representative

Family Dollar
Iron River, WI
06.2016 - 11.2018
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

No Degree - Biology

University of Wisconsin - Superior
Superior, WI

Skills

  • Problem Solving
  • Reliable and Responsible
  • Pricing and Markdowns
  • Payment Processing
  • Staff Supervision
  • Complaint Resolution
  • Employee Training
  • Customer Relations
  • Cooperative Attitude
  • Honest and Ethical
  • Creative Thinking

Timeline

Daycare Assistant Teacher

Smiling Faces Child Care
11.2019 - 04.2020

Cashier

Midland Services, Inc
10.2018 - Current

Packager

Everett's Fisheries
02.2018 - 11.2019

Customer Service Representative

Family Dollar
06.2016 - 11.2018

No Degree - Biology

University of Wisconsin - Superior

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Megan Smith