Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella Pervier

Seattle,WA

Summary

Dynamic Salon Manager with a proven track record at Nordstrom, excelling in conflict resolution and calendar management. Spearheaded workplace improvement initiatives, enhancing service efficiency and team performance. Adept at training staff and managing administrative tasks, driving operational success through effective communication and strategic planning.

Overview

5
5
years of professional experience

Work History

Salon Manager

Nordstrom
07.2024 - Current
  • Maintained general appointment calendar and set shift schedules.
  • Initiated workplace improvement programs for increased service efficiency.
  • Manage daily administrative tasks including phone communication, email correspondence and document organization.
  • Trained and supported staff on administrative procedures, software use, and customer interaction best practices.
  • Led service provider and front desk staff meetings, delegated clerical responsibilities, and ensured tasks were completed in a timely, organized manner.
  • Created and updated marketing and service materials that supported sales goals and team performance.

Floor Supervisor

Sephora
03.2023 - 07.2024
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
  • Upheld proper visual merchandising standards on retail floor and windows.

Assistant Store Manager

Sally Beauty
02.2020 - 03.2023
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Completed routine store inventories.
  • Exhibited excellent people skills during interaction with employees and customers.

Education

Associate of Arts - Running Start

Green River Community College
Auburn, WA
06-2020

High School Diploma -

Auburn Mountainview Highschool
Auburn, WA
07-2019

Skills

  • Conflict Resolution
  • Calender Management
  • Email & Written Communication
  • Multi-line Phone Systems
  • Typing & Proofreading
  • Document Organization

Timeline

Salon Manager

Nordstrom
07.2024 - Current

Floor Supervisor

Sephora
03.2023 - 07.2024

Assistant Store Manager

Sally Beauty
02.2020 - 03.2023

Associate of Arts - Running Start

Green River Community College

High School Diploma -

Auburn Mountainview Highschool

Similar Profiles

CREATE PROFILE