ALEX GODDARD
Seattle,WA
Summary
Experienced and detail-oriented field service professional with a proven track record of delivering high-quality service. Proactive in managing projects, reviewing work, and coordinating call responses with precision. Known for maintaining strong relationships with internal teams, suppliers, and customers to ensure optimal effectiveness in all endeavors. Dedicated to excellence in every aspect of field service operations.
Overview
9
9
years of professional experience
Work History
Field Service Engineer II
Hologic
09.2021 - Current
- Responsible for installing, repairing, and maintaining a wide variety of Medical X-Ray and biopsy equipment while also building deep and professional relationships with customers. Became qualified to install and service all Hologic breast and skeletal health equipment prior to two years on the job. Responsible for troubleshooting complex electrical, mechanical, and computer errors and malfunctions with the use of electrical schematics and documents. Directly responsible for the service of over 100 different machines across over 30 sites in the Greater Seattle Area. Maintained inventory of truck stock of replacement parts while also returning parts in a timely manner. Oversaw Pacific Northwest service district parts inventory and management.
Fire Control Technician (Specialized Electronic Technician)
U.S. NAVY
01.2017 - 08.2021
- Honorably discharged after serving 4 years. Was responsible for the repair and maintenance of naval electronics weapon systems and equipment, including navigation, radar, fire control systems, and communications equipment. Responsible for developing and presenting in depth mission briefs to high-ranking officers. Performed, and managed the preventive and corrective maintenance, calibration, configuration, and alignment of cryptographic, radar, navigation, and Command, Control, Computer, Communication, and Intelligence (C4I) systems, utilizing test equipment and technical drawings. Supervised 4 other Fire Control Technicians.
- U.S Navy Training:
- Fire Control Technician “A” School | Learned basic electronics, electronic circuitry, digital theory, fiber optics, trouble-shooting techniques, safety, microcomputers, and test equipment.
- Fire Control Technician “C” School | Advanced and specialized electronic technician training.
Education
Bachelors Degree - Computer Science
Southern New Hampshire University
Hooksett, NH04-2026
High School Diploma - undefined
Bellbrook High School
Bellbrook, OH01.2014
Skills
- Team Player
- Customer Service
- Self-Motivated
- Leadership
- Computer Skills
- Strong Work Ethic
- Maintenance and repair
- Computer software repair
- Computer hardware repair
- Network installation
Timeline
Field Service Engineer II
Hologic
09.2021 - Current
Fire Control Technician (Specialized Electronic Technician)
U.S. NAVY
01.2017 - 08.2021
High School Diploma - undefined
Bellbrook High School
Bachelors Degree - Computer Science
Southern New Hampshire University
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